Jocelyn Rodriguez
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
09.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Sales Associate
Nike Outlet
06.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Jockey Outlet
06.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Science - Pre-nursing Studies
American River College
Sacramento, CA12.2023
Certificated - Phlebotomy Technician
Cal Regional
Fairfield, CA08.2023
High School Diploma -
Dixon High School
Dixon, CA06.2021
Skills
- Venipuncture
- Processing Specimens
- Heel Sticks
- Specimen Collection
- Drawing Blood
- Venipuncture and Capillary Puncture
- Blood Sample Collection
- Safety Assurance
- Hospitality Service Expertise
- Customer Service
- Money Handling
- Strategic Methods
Certification
- Certified Food Handler, State Food Safety - September 2022-2025
- CPR certified, American Heart Association - July 2023-2025
- Phlebotomy Technician 1 License - September 12, 2023- September 11, 2025
References
Tony Potier
fredtravis@sbcglobal.net
7072085947
Lana Tokita- Starbucks Supervisor, Dixon CA
7075648646
Timeline
Barista
Starbucks
09.2022 - Current
Sales Associate
Nike Outlet
06.2022 - 08.2022
Sales Associate
Jockey Outlet
06.2021 - 06.2022
Associate of Science - Pre-nursing Studies
American River College
Certificated - Phlebotomy Technician
Cal Regional
High School Diploma -
Dixon High School
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