Jocelyn Rueda
Alexandria,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Maintenance Management Analyst
USAF
12.2019 - 03.2024
- Conducted regular reviews of operations and identified areas for improvement.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
Veterinary Assistant/Front Desk Receptionist
Mount Vernon Animal Hospital
08.2018 - 09.2019
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Veterinary Assistant
Pine Meadow Veterinary Hospital
02.2018 - 07.2018
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Provided customer support to clients, answering questions and addressing concerns.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Monitored vital signs and provided nursing care for animals.
Education
No Degree - Environmental Science
Northern Virginia Community College
Annandale, VANo Degree - Pre-Veterinary Medicine
Pennsylvania State University
New Kensington, PABachelor of Arts - Biology
American Military University
Charles Town, WV2025
Skills
- Data Entry
- Customer Support
- Data Collection
- Multitasking
- Scheduling
- Customer Service
Timeline
Maintenance Management Analyst
USAF
12.2019 - 03.2024
Veterinary Assistant/Front Desk Receptionist
Mount Vernon Animal Hospital
08.2018 - 09.2019
Veterinary Assistant
Pine Meadow Veterinary Hospital
02.2018 - 07.2018
No Degree - Environmental Science
Northern Virginia Community College
No Degree - Pre-Veterinary Medicine
Pennsylvania State University
Bachelor of Arts - Biology
American Military University