Summary
Overview
Work History
Education
Skills
Languages
Activities
Timeline
Generic

Jocelyn Samayoa

Glendale,AZ

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

12
12
years of professional experience

Work History

CEO

Jlove Lashwear
11.2021 - Current
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Utilized exceptional customer service skills throughout lash consultations and services.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Sold products and related merchandise according to customer service techniques and professional selling skills.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Gathered financial information, prepared documents, and closed books.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Launched marketing activities for new product lines and market penetration.

Fulfillment Team Member

GAP Warehouse
01.2019 - 02.2020
  • Checked inventory and selected products from specific locations based upon availability.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Employee Training Coordinator, Financial Clerk

Walmart
01.2012 - 01.2019
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
  • Supported and trained [Number] staff members to achieve and maintain top client satisfaction.
  • Developed training programs using classes and instructional methods to support long-term employee development and performance objectives.
  • Analyzed and assessed [Type] training program for effectiveness, identified underperforming areas and planned corrective solutions.
  • Evaluated established training programs, employee performance across [Type] areas and organizational goals to identify knowledge and skill gaps.
  • Maintained updated records of all financial transactions to support traceability.
  • Prepared bank deposits and corporate cash shipments.
  • Sorted and counted coin and currency to make change for associates.
  • Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Investigated discrepancies of cash register and POS System totals to resolve errors.

Education

High School Diploma -

Metro Tech High School
Phoenix, AZ
05.2013

Skills

  • Bilingual
  • Customer Service
  • Sales
  • Analyzing data
  • Planning agendas/meetings
  • Organizing work/tasks
  • Updating files
  • Supervising employees
  • Training employees
  • Maintaining track of records
  • Financial bookkeeping
  • Money management
  • Motivating others
  • Handling complaints
  • Coordinating
  • Sales Reporting
  • Client Relationship Management
  • Shipping Coordination
  • Paperwork Management
  • Invoice Processing

Languages

Speak Read and Write English/Spanish fluently.

Activities

Metro Tech High School, FBLA; Future Business Leaders of America, 2010-2013, Community Service at the YMCA, 2011-2011

Timeline

CEO

Jlove Lashwear
11.2021 - Current

Fulfillment Team Member

GAP Warehouse
01.2019 - 02.2020

Employee Training Coordinator, Financial Clerk

Walmart
01.2012 - 01.2019

High School Diploma -

Metro Tech High School

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Jocelyn Samayoa