Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jocelyn Tena-Rios

Long Beach,CA

Summary

Motivated student pursuing flexible part-time employment with weekend and evening shift options. Eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Little Coyote
Long Beach, CA
04.2024 - Current
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Resolved customer complaints in a professional and courteous manner.
  • Checked food quality regularly before serving it to customers.
  • Upheld company standards and values, representing the brand positively.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Office Assistant

Cabrillo High School
Long Beach, CA
08.2021 - 06.2022
  • Delivered messages and ran errands.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Assisted in managing and organizing office supplies, such as paper, pens, folders, and other materials.
  • Greeted visitors to the school office with a friendly attitude.
  • Conducted campus tours for incoming students during orientations.

Education

High School Diploma -

Juan Rodriguez Cabrillo High School
Long Beach
06-2023

Associate of Science - Business Administration

Long Beach City College
Long Beach, CA

Skills

  • Toast POS
  • Customer service
  • Time management
  • Problem-solving
  • Punctuality
  • Positive demeanor
  • Phone etiquette
  • Up-selling strategies
  • Team collaboration
  • Multitasking and organization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front of House Employee

Little Coyote
04.2024 - Current

Office Assistant

Cabrillo High School
08.2021 - 06.2022

High School Diploma -

Juan Rodriguez Cabrillo High School

Associate of Science - Business Administration

Long Beach City College

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Jocelyn Tena-Rios