Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Oscar Vazquez

Sacramento,California

Summary

Dynamic Front of House Manager with a proved track record of success, excelling in revenue generation and guest relations. Proficient in Microsoft Excel and staff training, I have been able to implement innovative operational strategies that enhanced customer loyalty and streamlined service efficiency.

Overview

28
28
years of professional experience
2
2
Certifications

Work History

Front of House Manager

Pazza Notte
Sacramento, California
07.2025 - Current
  • Lead a strong staff by example, keeping guests coming back and gaining new regulars through improved results.
  • Managed daily floor operations and supported ownership with specific tasks and objectives.
  • Developed daily roster, floor plans, and time record keeping sheets using Excel and Microsoft Word, enhancing operational efficiency.
  • Assisted in structuring Bar lists and programs, improving organizational clarity.

Bar Manager, GM and Entertainment Director

Polanco Cantina
Sacramento, CA
09.2019 - 07.2025

Opened establishment as Bar Manager, developing the original bar program, achieving 15.5% bar cost. Reopened after COVID-19 as the General Manager, and formed part of installing a weekend nightclub that generated over $2 million in net sales during the first 2 years.

  • Developed original bar program and contributed to ongoing menu enhancements, ensuring alignment with customer preferences and trends.
  • Coordinated talent bookings for performances and managed promotions through social media, increasing audience engagement and event attendance.

General Manager

The Boiling Crab
Sacramento, CA
08.2018 - 09.2019
  • Supported revenue growth through customer service initiatives and strengthened key management relationships.
  • Achieved inventory reduction and met cost targets established by ownership.
  • Developed staff training programs and guided team leadership to enhance performance.
  • Implemented strategies to reduce airborne pests in the facility.

Bar Manager/AGM

Wildwood Kitchen & Bar
Sacramento, CA
05.2016 - 03.2018
  • Opened new location, managing beverage and food service functions to establish operational standards.
  • Created and implemented beverage program menus, specials, promotions, and training to enhance customer experience.

Bar & FOH Manager

ASR Restaurant & Lounge
Roseville, CA
09.2014 - 06.2016
  • Led team in casual lounge, specializing in pre-prohibition and signature cocktails, ensuring seasonal rotation enhanced guest experience.
  • Roseville, CA
  • Managed daily operations of dining area and guest services.
  • Trained staff on customer service and restaurant policies.
  • Oversaw reservations and seating arrangements for optimal flow.

Bartender & VIP Manager

Azukar & Mango's Night Clubs
Sacramento, CA
07.2007 - 09.2014
  • Oversaw security duties as a Security Guard and directed VIP services and promotions in a managerial role.
  • Sacramento, CA
  • Mixed cocktails using fresh ingredients and innovative techniques.
  • Provided excellent customer service in fast-paced nightlife environment.
  • Managed inventory and restocked supplies to maintain bar efficiency.

Server & Bartender

BISTRO 33RD- MIDTOWN
07.2007 - 10.2010
  • Studied wine selection and fine dining etiquette to enhance guest experiences.
  • Provided friendly and attentive service to enhance guest dining experience.
  • Managed tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to ensure order accuracy and quality.

Server, Bartender & Busser

Ernesto's & Zocalo Inc.
04.1998 - 07.2007
  • Gained foundational knowledge in restaurant service and operations through hands-on training and consistent effort.
  • Developed expertise in beverage offerings and implemented sales strategies to elevate customer experience.

Education

High School Diploma - Theatre Arts, Radio Television and Film 331-333

Consumes River College
Sacramento, CA

Skills

  • Toast POS
  • Resi & Open Table
  • Beverage service management
  • Revenue generation
  • Cost control and efficiency
  • Inventory management
  • Sanitation standards
  • Health and safety regulations
  • Employee Scheduling
  • Time tracking
  • Task delegation
  • Staff training and coaching
  • Guest relations
  • Service recovery
  • Team building
  • Conflict resolution
  • Attention to detail
  • Social Media Marketing

Certification

Servsafe Certified 2/4/2027

Languages

Spanish
Professional

Personal Information

Timeline

Front of House Manager

Pazza Notte
07.2025 - Current

Bar Manager, GM and Entertainment Director

Polanco Cantina
09.2019 - 07.2025

General Manager

The Boiling Crab
08.2018 - 09.2019

Bar Manager/AGM

Wildwood Kitchen & Bar
05.2016 - 03.2018

Bar & FOH Manager

ASR Restaurant & Lounge
09.2014 - 06.2016

Bartender & VIP Manager

Azukar & Mango's Night Clubs
07.2007 - 09.2014

Server & Bartender

BISTRO 33RD- MIDTOWN
07.2007 - 10.2010

Server, Bartender & Busser

Ernesto's & Zocalo Inc.
04.1998 - 07.2007

High School Diploma - Theatre Arts, Radio Television and Film 331-333

Consumes River College
Oscar Vazquez