Jocelyn Terry
Levittown,PA
Summary
I am a hardworking, reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's
Levittown, PA
05.2023 - 04.2024
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PA06-2026
Skills
- Payment Processing
- Drawer balancing
- Product Recommendations
- Customer Assistance
- Cash Handling
- Payment Collection
- Cash Register Operation
- Staff Mentoring
- Ordering and stocking
- Order Packaging
- Customer service excellence
- Money Handling
- Credit and cash transactions
- Time management skills
- Conflict Resolution
- Merchandise Restocking
- Customer Service
Timeline
Cashier
McDonald's
05.2023 - 04.2024
High School Diploma -
Pennsbury High School