Jocelyn Valdez
San Jose,California
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking for a position that will utilize my skills as well as allow me the opportunity to gain additional skills and experience.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Fillmore, CA
08.2020 - 09.2023
- Ensured that all safety protocols were followed during training sessions.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Instructed new team members on correct procedures for operations.
- Encouraged open communication between trainees and management throughout the learning process.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Checked food expiration daily
- Made sure food was handle according to regulations
Sales Associate
Dollar Tree
San Jose, California
12.2019 - 06.2020
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Adhered to company initiatives and achieved established goals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered store and merchandise questions and led customers to wanted items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collected payments and provided accurate change.
- Bagged or packaged purchases
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
William C. Overfelt High School
San Jose, CA05-2020
Skills
- Team Leadership
- Processing Payments
- Training Documentation
- Learning Platforms
- Active Listening
- Food Safety
- Workplace Safety
- Kitchen Sanitation
- Work Planning and Prioritization
- Restaurant Standards
- Cleaning and Sanitation
- Customer Service
- Food Safety Understanding
- Safe Food Handling
Languages
English
Professional
Spanish
Limited
Timeline
Crew Trainer
McDonald's
08.2020 - 09.2023
Sales Associate
Dollar Tree
12.2019 - 06.2020
High School Diploma -
William C. Overfelt High School
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