Jocelyn Velazquez
Sacramento,CA
Summary
Comfortable with unfamiliar topics and always ready to learn. Ready to go extra mile to meet expectations in performance and quality. Trained in organizing, modeling and analyzing data to forecast trends. Excels at decision-making, planning and solving diverse challenges. Detail-oriented and motivated to stay on task, meet aggressive timelines and accomplish goals.
Overview
7
7
years of professional experience
Work History
Dental Referral Coordinator
Sacramento Native American Health Center
Sacramento, CA
01.2019 - Current
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Scheduled appointments with specialists on behalf of clients.
- Completed up to 15 referral requests each day fo dental providers.
Virtual Dental Home Navigator
Sacramento Native American Health Center
Sacramento, CA
01.2019 - Current
- Assisted Dental Hygienist with school based patient.
Education
High School Diploma -
Mesa Verde High School
Sacramento, CA06.2012
Skills
- Multi-line telephone operation
- Notetaking and documentation
- Appointment Reminders
- Database Management
- Insurance Verification
- Pre-authorizations
- Appointment Scheduling
- Dental terminology
- Proficient in NextGen
- Written and verbal communication
Languages
Spanish
Native or Bilingual
Timeline
Dental Referral Coordinator
Sacramento Native American Health Center
01.2019 - Current
Virtual Dental Home Navigator
Sacramento Native American Health Center
01.2019 - Current
High School Diploma -
Mesa Verde High School
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