Jocelyn Walling
El Dorado Hills,CA
Summary
Motivated candidate experienced in the restaurant industry. Proven ability to provide outstanding customer service, build relationships with customers, and foster a positive work environment. Possesses excellent communication skills and the ability to work seamlessly with other team members to ensure that all tasks are completed to the highest standard. Committed to providing a superior customer experience through a combination of prompt service and a friendly attitude.
Overview
1
1
year of professional experience
Work History
Crew Member/Cashier
Sourdough & Co
Roseville, CA
02.2023 - 03.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Social Media Marketing
Elite Medical Aesthetics
Rocklin, CA
05.2022 - 11.2022
- Maxed sales opportunity by effectively creating digital advertisement
- Communicating and collaborating with team to identify and prioritize features and requirements
- Creatively making organized and appealing social media platforms
- Maintained up to date knowledge of product lines, inventory levels. and pricing
- Educated costumers on. features, advantages, and benefits of various. products and service offers
Education
High School Diploma -
West Park High School
Roseville, CA12.2023
Skills
- Customer Service
- Order Taking
- Food Preparation
- Teamwork and Collaboration
- Cleaning
- Interactive communication skills
- Time Management
- Learning Agility
- Customer Complaint Resolution
- Flexible Schedule
Timeline
Crew Member/Cashier
Sourdough & Co
02.2023 - 03.2023
Social Media Marketing
Elite Medical Aesthetics
05.2022 - 11.2022
High School Diploma -
West Park High School