Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jocelyn Zambrano

Eagle Pass,TX

Summary

Dynamic marketer with proven success at Farmers Insurance Agency, enhancing customer satisfaction through proactive outreach and relationship building. Skilled in product marketing and sales strategies, I developed compelling presentations that boosted client engagement. Adept in web analytics, I leverage data to drive campaign execution and foster loyalty among clients.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Marketer

Farmers Insurance Agency
07.2024 - 08.2024
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Cultivated strong and successful client relationships by being key point of contact for questions and concerns.
  • Developed compelling sales presentations for increased client engagement and conversion rates.
  • Handled over many outbound sales calls per day to connect with cold and warm leads and promote insurance offers.
  • Quoted costumers
  • Answered calls

Cashier

Able Light
08.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

No Degree - Bilingual Education

Texas A&M University, Kingsville, Tx, US
Kingsville, TX

High School Diploma -

C C Winn High School
Eagle Pass, TX
05-2024

Skills

  • Product marketing
  • Marketing
  • Market research
  • Competitive research
  • Mobile marketing
  • Web analytics
  • Campaign execution Research and trend
  • Public relations
  • Sales strategies
  • Sales expertise

Certification

ServSafe Certification

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Marketer

Farmers Insurance Agency
07.2024 - 08.2024

Cashier

Able Light
08.2022 - 10.2022

No Degree - Bilingual Education

Texas A&M University, Kingsville, Tx, US

High School Diploma -

C C Winn High School

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Jocelyn Zambrano