Jocelynn Edwards
Georgetown ,KY
Summary
Proven Server with a track record of enhancing customer satisfaction at Dunkin' Donuts, adept at problem-solving and ensuring seamless service. Skilled in computer literacy and customer service, I excel in fast-paced environments, demonstrating a keen attention to detail and superior communication abilities. Achieved a 20% increase in customer positive feedback through innovative service solutions.
Overview
4
4
years of professional experience
Work History
Server
Dunkin' Donuts
Versailles, KY
08.2024 - Current
Welcoming guests and taking orders, addressing concerns, and ensuring a positive experience. Accurately taking food and beverages orders and communicating with the barista and cook. Accurately processing customers payments and handled cash transactions with attention to detail, Resolving customers concerns promptly and professionally to maintain customer satisfaction.
Server
Taqueria Becerra
Versailles, KY
06.2021 - Current
Welcoming guests seating them, and taking orders, addressing concerns, and ensuring a positive dinning experience. Accurately taking food and beverages orders and communicating with the kitchen. Accurately processing customers payments and handled cash transactions with attention to detail, Resolving customers concerns promptly and professionally to maintain guest satisfaction.
Education
SRNA -
BCTC
Lexington, KY10.2024
Diploma -
Woodford County High School
Versailles, KY06.2024
Skills
Dependable
Problem Solving
Computer literacy
Customer Service
Attention to detail
Creative
Communication
Timeline
Server
Dunkin' Donuts
08.2024 - Current
Server
Taqueria Becerra
06.2021 - Current
SRNA -
BCTC
Diploma -
Woodford County High School