Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelynn Perez

Medford,NY

Summary

Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service, multi-asking, and organization.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Tap Room
07.2023 - Current
  • Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow.
  • Prepared dining room for service by cleaning, organizing tables, and placing table settings.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Dick's Sporting Goods, Inc
08.2021 - 03.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Patchogue-Medford High School
Medford, NY
06.2023

Skills

  • Conflict Resolution
  • Customer Service
  • Cash Handling
  • POS System Operations
  • Customer Relations

Timeline

Restaurant Hostess

Tap Room
07.2023 - Current

Cashier

Dick's Sporting Goods, Inc
08.2021 - 03.2023

High School Diploma -

Patchogue-Medford High School

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Jocelynn Perez