Jocelyn Villalobos McNeany
Summary
Versatile clinical research professional knowledgeable about coordinating patient information, laboratory samples and compliance documents for Cystic Fibrosis related research studies. Highly organized and thorough with good planning and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Clinical Research Coordinator II
Emory University School Of Medicine
03.2022 - Current
- Collected, evaluated, and modeled collected data for observational nutrition and Cystic Fibrosis studies.
- Worked with principal investigator and sponsors to facilitate Cystic Fibrosis related trial activities and comply with research protocols.
- Created an educational research handout for pediatric patients with Cystic Fibrosis and their families.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
Provider Support Agent
Derick Dermatology
10.2021 - 03.2022
- Ordered laboratory testing, physical assessments and specialist consults to help diagnose and treat patients.
- Patiently explained skin cancer results and the recommended treatment procedures such as Mohs surgeries and excisions.
- Prescribed therapies and medications under direction of physician to ameliorate symptoms and treat underlying conditions.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Surgical Medical Assistant
Derick Dermatology
08.2021 - 10.2021
- Educated patients about medications, procedures and physician's instructions.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Communicated with professionalism and compassion when interacting with surgical team and patients.
- Provided surgical support to help Mohs surgeon execute safe operations and procedures resulting in positive patient outcomes.
- Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
Medical Assistant
Derick Dermatology
09.2020 - 08.2021
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Research Assistant
Nutrition & Human Microbiome Laboratory
02.2020 - 05.2020
- Reviewed literature to remain current with new procedures and apply learnings to related research.
- Shared research findings through publications and presentations.
- Conducted experiments and maintained detailed records of experiments and outcomes.
- Ordered supplies, stocked work areas and prepared materials for research purposes.
- Managed laboratory personnel and monitored team performance and work quality.
House Director
Phi Mu Sorority
08.2019 - 05.2020
- Developed and deepened relationships with residents and fellow staff.
- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
- Led meetings every month to receive resident concerns and educate on changes to policies and procedures.
- Completed basic administrative work and managed household accounts.
Phlebotomist
Carle Hospital
Dec2018 - Sep2019
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Transported specimens following established protocol for temperature and light.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Education
Master of Science - Food Science And Human Nutrition
University of Illinois At Urbana Champaign
Champaign05.2021
Bachelor of Arts - Molecular And Cellular Biology
University of Illinois At Urbana Champaign
Champaign05.2019
Skills
- Failure resolution
- High-energy attitude
- Conflict mediation
- Inbound and Outbound Calling
- PPE use
- Fluent in Spanish
- Multitasking
- Communication
- Collaboration
- Organizational skills
- Leadership
- Reliable and trustworthy
- First Aid/CPR
- Flexible
- Work ethic
Timeline
Clinical Research Coordinator II
Emory University School Of Medicine
03.2022 - Current
Provider Support Agent
Derick Dermatology
10.2021 - 03.2022
Surgical Medical Assistant
Derick Dermatology
08.2021 - 10.2021
Medical Assistant
Derick Dermatology
09.2020 - 08.2021
Research Assistant
Nutrition & Human Microbiome Laboratory
02.2020 - 05.2020
House Director
Phi Mu Sorority
08.2019 - 05.2020
Phlebotomist
Carle Hospital
Dec2018 - Sep2019
Master of Science - Food Science And Human Nutrition
University of Illinois At Urbana Champaign
Bachelor of Arts - Molecular And Cellular Biology
University of Illinois At Urbana Champaign
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