Open To Work
Joclyn Kelley
Grand Prairie,TX
Work Preference
Summary
Highly analytical Bodily Injury Claims Specialist with a focus on regulatory compliance and effective negotiation. Experienced in evaluating claims and collaborating with legal teams to optimize settlement outcomes.
Overview
7
7
years of professional experience
Work History
Bodily Injury Claims Specialist
State Farm
Richardson, Texas
04.2019 - 08.2026
- Attended regular meetings with senior leadership to report on progress towards departmental goals.
- Evaluated bodily injury claims to determine validity and coverage under policies.
- Negotiated settlements with claimants while ensuring compliance with company guidelines.
- Coordinated with outside vendors, including adjusters, investigators, and lawyers, to facilitate the claims process.
- Worked with medical professionals to obtain essential documentation for claims.
- Collaborated with contractors to estimate repair costs for damages.
- Communicated with policyholders to explain claim processes and requirements.
- Coordinated with legal teams on disputed claims and resolutions.
- Interpreted complex policy language as it relates to liability issues associated with property damage claims.
Skills
- Claims evaluation
- Claim analysis
- Claims settlement
- Medical claim review
- Fraud detection
- Risk assessment
- Risk evaluation
- Regulatory compliance
- Insurance compliance
- Negotiation strategies
- Policy analysis
- Client relationship management
- Customer service
- Teamwork
Timeline
Bodily Injury Claims Specialist
State Farm
04.2019 - 08.2026