Jocqese Carter
Milwaukee,WI
Summary
Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Kenosha, WI
08.2020 - 10.2020
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Labeled containers correctly for product identification purposes.
Staff Member
MIckey Linen
Milwaukee, WI
03.2020 - 05.2020
- Collaborated with other departments to ensure efficient workflow processes.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Trained newly hired employees regarding company policies and operations.
Temporary Worker
Staffing Partners, Elite Staffing, One Source Staffing
Milwaukee, WI
02.2019 - 01.2020
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Conducted quality control inspections on finished products prior to shipment.
- Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
Bay Attended
Blue Beacon Truck Wash
Oak Creek, WI
11.2018 - 01.2019
- Wash trucks and clean up the bay area.
- Greeted customers and assisted them, where possible.
- Followed up with customers, ensuring their satisfaction with their purchases.
- Evaluated the customers' needs and provided service options to meet their requirements.
- Effectively communicated with other employees and upper management to ensure complete care of customers.
Crew Member
Burger King
South Milwaukee, WI
09.2018 - 11.2018
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Busier
Potawatomi Hotel & Casino
Milwaukee, WI
03.2018 - 08.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
PSA
Prospects wheelchair services
Milwaukee, WI
02.2017 - 02.2018
- Help assist passengers around the airport.
- Maintained high levels of customer satisfaction by proficiently resolving diverse concerns using exemplary communication and problem-solving skills.
- Demonstrated ability to comprehend and execute verbal and written instructions effectively
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified the needs of customers promptly and efficiently.
Youth-worker
Area Workforce Investment Board
Milwaukee, WI
06.2016 - 08.2016
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
- Organized recreational activities such as sports, games, field trips, and arts and crafts.
- Monitored attendance and progress of participants in programs.
- Ensured the safety of all youths while attending programming or events outside the facility.
- Assisted youths in developing life skills, such as problem-solving, communication, and decision-making.
- Participated in regular meetings with staff members to discuss program goals and objectives.
Education
BBA - Information Technology Management
University of Wisconsin-Milwaukee
Milwaukee, WI09.2024
High School Diploma -
Bradley Tech High School
Milwaukee, WI05.2018
Skills
- Communication
- Collaboration
- Punctual
- Customer service
- Microsoft Excel
- Critical thinker
- Adaptable
- Assess
- Problem-solving abilities
- Tableau
- Microsoft PowerPoint
Accomplishments
- Fuse mke tech badge
volunteer
- Church events feed the Community, and clothes drive
- Mentor/tutor for Summit
Timeline
Warehouse Associate
Amazon
08.2020 - 10.2020
Staff Member
MIckey Linen
03.2020 - 05.2020
Temporary Worker
Staffing Partners, Elite Staffing, One Source Staffing
02.2019 - 01.2020
Bay Attended
Blue Beacon Truck Wash
11.2018 - 01.2019
Crew Member
Burger King
09.2018 - 11.2018
Busier
Potawatomi Hotel & Casino
03.2018 - 08.2018
PSA
Prospects wheelchair services
02.2017 - 02.2018
Youth-worker
Area Workforce Investment Board
06.2016 - 08.2016
BBA - Information Technology Management
University of Wisconsin-Milwaukee
High School Diploma -
Bradley Tech High School