Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JOCY OCEGUERA

Carmichael,CA

Summary

Versatile Office Coordinator and Supervisor, with proficiency and skills in various departments seeking to transition skills into an environment of creativity, content creation, and graphic design. Known for organizational efficiency, effective communication, and adaptability, I aim to merge current expertise with creative abilities to drive impactful results in a new professional environment.

Overview

12
12
years of professional experience

Work History

Social Media Manager

Freelance Work
10.2023 - Current
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.

Office Coordinator & Administrative Supervisor

Delta Managed Solutions
01.2020 - Current
  • Manage and provide leadership to a team of 3-5 Administrative Assistants, emphasizing mentorship and professional development
  • Oversee task allocation and training to optimize staff productivity through performance tracking
  • Foster collaboration among team members and across departments to identify and resolve issues by coordinating and executing events
  • Orchestrate the entire hiring and onboarding process for new employees
  • Cultivate the company's core values and culture through team building activities and educational initiatives
  • Conduct weekly office inventory and implement organizational strategies
  • Develop new tools, forms, and procedures to enhance office operations and ensure smooth functioning
  • Create informative and memorable PowerPoint presentations resulting in effective staff meetings
  • Design Flyers, invitations, and materials for company events
  • Create educational slideshows and videos for productive training
  • Successfully conceptualized and implemented automated and paperless processes

Support Specialist

Delta Managed Solutions
02.2019 - 12.2019
  • Demonstrated exceptional collaboration skills while working closely with Accounts Payable and Payroll teams, providing comprehensive support for high-level tasks
  • Ensured precise invoice payment processing and meticulous data entry, prioritizing accuracy as a key focus
  • Proficiently resolved complex issues and conducted payment research to ensure efficient resolution
  • Led the successful integration of cutting-edge systems and streamlined processes, driving significant improvements in operational efficiency, and fostering a sustainable paperless environment.

Administrative Assistant

Delta Managed Solutions
11.2014 - 01.2019
  • Assisted with day-to-day administrative tasks, including answering phone calls, managing correspondence, and maintaining calendars
  • Scheduled meetings, prepared materials, and coordinated logistics by managing databases, spreadsheets, and other records
  • Assisted in coordinating projects, preparing reports, and conducting research
  • Performed general administrative duties such as photocopying, scanning, faxing, and other administrative tasks.

Sales Associate

American Eagle Outfitters
06.2012 - 11.2014
  • Greeted customers in a professional manner and provided prompt assistance as required
  • Implemented strategic marketing initiatives and meticulously arranged visually appealing displays to optimize customer engagement
  • Developed strong relationships with clients, vendors, and internal stakeholders to ensure successful project execution
  • Executed cashier duties proficiently, including handling transactions, maintaining accurate records, and reconciling cash drawers
  • Addressed customer concerns and complaints with tact and efficiency, striving for satisfactory resolutions.

Education

Esthetician License -

Paul Mitchell the School
Sacramento, CA

General Education -

American River College
Sacramento, CA

High School Diploma -

Bella Vista High School
Fair Oaks, CA

The Complete Digital Marketing Guide

Udemy
01.2024

Skills

  • Microsoft Office 365
  • Word
  • Excel
  • Powerpoint
  • Teams
  • Office 365
  • Google Suite
  • Adobe Acrobat
  • Photoshop
  • Canva
  • Abila Accounting Software
  • Aptafund Accounting Software
  • Quickbooks
  • Fluent in English/Spanish with ability to translate
  • Creative, confident, strong work ethic with commitment to success
  • Collaboration, communication, teamwork, interpersonal, conflict resolution
  • Prioritization, time management, organizational skills
  • Analytical skills, logical reasoning, problem-solving

References

References available upon request

Timeline

Social Media Manager

Freelance Work
10.2023 - Current

Office Coordinator & Administrative Supervisor

Delta Managed Solutions
01.2020 - Current

Support Specialist

Delta Managed Solutions
02.2019 - 12.2019

Administrative Assistant

Delta Managed Solutions
11.2014 - 01.2019

Sales Associate

American Eagle Outfitters
06.2012 - 11.2014

Esthetician License -

Paul Mitchell the School

General Education -

American River College

High School Diploma -

Bella Vista High School

The Complete Digital Marketing Guide

Udemy

Similar Profiles

CREATE PROFILE
JOCY OCEGUERA