Jocynta Lewis
Summary
Dynamic administrative professional with a proven track record at Delta Global Services, excelling in customer service and data entry. Adept at optimizing office efficiency through effective scheduling and resource management, I foster positive team collaboration while ensuring meticulous document organization. Committed to enhancing workplace productivity and delivering exceptional support to executives.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Dependable Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
11
11
years of professional experience
Work History
Office Assistant
Golden Corral Buffet and Grill Corp
04.2017 - 10.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Streamlined workflow and reduced manual errors by implementing new software tools and training staff on their use.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Administrative Assistant
Delta Global Services
04.2012 - 02.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Associate of Arts - Business Administration And Management
Virginia College
Birmingham, AL09-2013
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Resourceful
- Prioritizing work
- Mail handling
- Excel spreadsheets
- Appointment scheduling
- Scheduling appointments
- Front office management
- Scheduling
- Document management
- Office supplies management
- Valid Driver's license
- Scheduling meetings
- Report writing
- Proofreading
Timeline
Office Assistant
Golden Corral Buffet and Grill Corp
04.2017 - 10.2022
Administrative Assistant
Delta Global Services
04.2012 - 02.2017
Associate of Arts - Business Administration And Management
Virginia College
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