Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jodeci Gonzalez-Rivera

San Antonio

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

CentroMed
San Antonio
12.2022 - 06.2025
  • Customer Service
  • Check In Patients
  • Dismissal
  • Reminder Calls
  • Assisted patients with scheduling appointments and managing inquiries.

Sales Associate

T-Mobile
San Antonio
07.2020 - 10.2022
  • Customer Service
  • Cash Handling
  • Closing/Opening
  • Deposits
  • Folders
  • Demonstrated new devices and features to enhance customer experience.

Manager

Boost Mobile
San Antonio
05.2018 - 10.2020
  • Hiring
  • Training
  • Deposits
  • Schedule
  • Cash Handling
  • Folders
  • Deposits

Sales Representative

Boost Mobile
San Antonio
12.2015 - 07.2017
  • Customer Service
  • Depósits
  • Cash Handling
  • Training

Sales Representative

Boost Mobile
San Antonio
01.2014 - 11.2015
  • Cash Handling
  • Customer Service
  • Deposits
  • Folders

Education

College Degree - Dental Assisting

Brightwood
San Antonio, TX
09.2016

High school diploma -

SA Leadership Academy
San Antonio, TX
06.2015

Skills

  • Inside Sales
  • Sales
  • Sales Management
  • Account Management
  • Merchandising
  • Cash Handling
  • B2B Sales
  • Customer Service
  • Retail Sales
  • Presentation Skills
  • Upselling
  • Communication skills
  • Cash register
  • Pricing
  • Research
  • Marketing
  • Front desk
  • Customer support
  • Medical office experience

Languages

  • Spanish, Fluent
  • English, Fluent

Timeline

Customer Service Representative

CentroMed
12.2022 - 06.2025

Sales Associate

T-Mobile
07.2020 - 10.2022

Manager

Boost Mobile
05.2018 - 10.2020

Sales Representative

Boost Mobile
12.2015 - 07.2017

Sales Representative

Boost Mobile
01.2014 - 11.2015

College Degree - Dental Assisting

Brightwood

High school diploma -

SA Leadership Academy
Jodeci Gonzalez-Rivera