Jodee Fitzgerald
Director of Population Health
710 Small Farm Road, Mukwonago,WI
Summary
Innovative and driven healthcare professional with over ten years of experience in population health and quality improvement. Expertise in developing and implementing organizational population health goals based on social determinants of health. Proven strategic planning and quality improvement skills, delivering health care solutions using data to improve patient satisfaction, promoting health and improving outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Innovation Senior Manager
Inclusa, Inc.
Remote, Wisconsin
04.2018 - Current
- Develops community partnerships to improve access to community-based services for members with diverse backgrounds and cultures to improve health outcomes. This includes oversight of a $75,000 COVID-19 grant.
- Established in 2019 a new strategic planning effort ensuring objectives align to community needs assessment activities, improved quality of care, patient satisfaction, and value-based care.
- Responsible for organizational process improvement projects including improving clinical outcomes through two required performance improvement projects each year.
- Created new document management process and system in 2020 focusing on standardizing and decreasing over 3,000 documents.
- Represent the organization at state and national conferences presenting at five conferences.
- Awarded Most Innovative Colleague in 2021.
Adjunct Faculty Instructor
University Of Wisconsin- Milwaukee
Milwaukee, WI
09.2018 - 12.2018
- Instructor for social work course Aged to Perfection: Introduction to the Study of Aging.
Director of Healthcare and Wellness Services
Metropolitan State University
St. Paul, MN
01.2017 - 05.2018
- Directed healthcare and wellness services for 11,000 students, staff and faculty over four campuses.
- Used clinical and financial data to develop population health programs from a public health perspective ensuring collaboration with community health partners and other stakeholders.
- Led strategic planning including assessing for readiness, capacity and institutional and community needs.
- Oversaw $1.3 million-dollar operating budgets.
- Hired, trained and mentored three staff and eight student interns.
Adjunct Faculty Instructor
Metropolitan State University
St. Paul, MN
01.2017 - 05.2018
- Instructor for nursing courses: Community Health Nursing, Population Based Care, Global Health Perspectives, Health Policy and Advocacy.
Population Health Manager
Community Care, Inc.
Milwaukee, WI
02.2013 - 01.2017
- Conducted community health needs assessment.
- Developed and implemented population health programs for vulnerable and underserved populations focusing on social determinants of health, through community partnerships for members of the managed care organization (Medicare/Medicaid). Programs included disease, lifestyle and catastrophic disease management.
- Presented innovative health care solutions to executive group focusing on desired financial and health outcomes on a quarterly basis.
- Created efficiencies in processes impacting quality of care and clinical outcomes through quality improvement techniques and two required performance improvement projects.
- Trained and mentored four support staff.
Population Health Manager
Healics (Formerly Interra)
Milwaukee , WI
05.2012 - 02.2013
- Developed and implemented population health programs for 12 clients through data driven approaches focusing on disease and lifestyle management.
- Utilized Customer Relationship Management (CRM) software.
- Hired, trained and mentored 22 biometric health screeners and health coaches.
Certified Nursing Assistant
Ascension Health (Formerly Wheaton Franciscan)
Brookfield, WI
06.2006 - 05.2012
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Provided care to patients throughout lifespan through a culturally competent lens.
Education
Master of Healthcare Administration - Population Health Concentration
Colorado State University
Aurora, CO02.2023
Doctor of Health Education - Health Education
A.T. Still University
Mesa, AZ 05.2019
Master of Science - Health Promotion
Mississippi State University
Starkville, MS08.2016
Bachelor of Science - Kinesiology
University of Wisconsin-Milwaukee
Milwaukee, WI08.2012
Skills
- Departmental Management
- Strategic Oversight
- Leadership & Team Building
- Stakeholder Relationship Building
- Research
- Budget Management
Certification
- Certified Professional in Healthcare Quality
- Master Certified Health Education Specialist
Professional Memberships
- American College of Healthcare Executives
- American Public Health Association
- National Association for Healthcare Quality
- Wisconsin Center for Performance Excellence Board Examiner
Timeline
Adjunct Faculty Instructor
University Of Wisconsin- Milwaukee
09.2018 - 12.2018
Quality Innovation Senior Manager
Inclusa, Inc.
04.2018 - Current
Director of Healthcare and Wellness Services
Metropolitan State University
01.2017 - 05.2018
Adjunct Faculty Instructor
Metropolitan State University
01.2017 - 05.2018
Population Health Manager
Community Care, Inc.
02.2013 - 01.2017
Population Health Manager
Healics (Formerly Interra)
05.2012 - 02.2013
Certified Nursing Assistant
Ascension Health (Formerly Wheaton Franciscan)
06.2006 - 05.2012
Master of Healthcare Administration - Population Health Concentration
Colorado State University
Doctor of Health Education - Health Education
A.T. Still University
Master of Science - Health Promotion
Mississippi State University
Bachelor of Science - Kinesiology
University of Wisconsin-Milwaukee
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