Jodi Adams
Maysville,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent communicator and dependable team player with strong understanding of confidentiality, administration and the insurance industry. Adept at building relationships with clients and delivering outstanding service.
Overview
30
30
years of professional experience
Work History
Licensed Insurance Agent
Bethany Hicks State Farm
02.2022 - 12.2023
- Branch office manager for sales and customer service, lead by example
- Sales of Property, Life, Health, and Business Insurance
- Lead two offices in sales for over a year.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
- Managed a diverse book of business, adapting to changing client needs and maintaining expert knowledge of multiple lines of insurance products.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Collaborated with underwriters to obtain favorable policy terms for clients while mitigating risk exposure for the company.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Substitute Teacher
Mason County School District
01.2016 - 02.2021
- Taught grades PreK-12th
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Monitored student behavior and administered discipline as needed.
- Assisted students in mastering subject material and preparing for tests.
Homemaker/ Volunteer
Yew Chung International School
02.2013 - 05.2015
- Currency Exchanges, Foreign Visa's, International Documentation
- Culture of International Business & Cohost for Ford Motor Company as wife
- Volunteered at schools and sponsored underprivileged children
- Worked with fund raising events for Yew Chung International School
Licensed Insurance Agent
Bill Boggs State Farm Insurance
10.2007 - 02.2013
- Sales of Personal, Business, & Life Insurance, Home Assessments
- Created client base of 100 people in 60 days and earned travel-based reward
- Coordinated $100K monthly in Deposits, ensured balances and reconciliation.
- Home assessments
Purchasing Assistant
Welco Technologies
02.2000 - 09.2002
- Purchased material, shortened supply chain, reduced inventory
- Interviewed vendors and negotiated contracts
- Assistant to Human Resource Department
- Oversee Shipping/Receiving of all goods.
- Inventory controller
EDI Clerk
Green Tokai Company, Ltd.
06.1997 - 02.2000
- Accounting Clerk / Purchasing, Customer Service
- Inputting data & charting production reports
- Assistant to Human Resources and concluded interviews
- Invoicing, Shipping/Receiving of orders, EDI Clerk
- Receptionist
Receptionist
Maysville Family Medical Clinic
05.1996 - 06.1997
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Economic Development & Transportation Assistant/Receptionist
Buffalo Trace Area Development District
06.1994 - 05.1996
- Research and surveys
- Assisted in mapping 911 addresses
- Assisted Aging Department with Elder Olympics
- Over saw 10 County Summer Youth Program
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Arts - Business
Maysville Community College
Maysville, KY05.1996
Skills
- Detail oriented and organized
- Data Analysis
- 5P Problem Solving certified
- Time manager
- Excellent verbal and written communication
- Self motivation
- Able to work in a team or Solo setting
- Quick learner and adaptable
- Active Listening skills
- Customer Service
- Leadership
- Computer skills: Microsoft Office, Word, Excel PowerPoint, Project, Sales Force, etc
Timeline
Licensed Insurance Agent
Bethany Hicks State Farm
02.2022 - 12.2023
Substitute Teacher
Mason County School District
01.2016 - 02.2021
Homemaker/ Volunteer
Yew Chung International School
02.2013 - 05.2015
Licensed Insurance Agent
Bill Boggs State Farm Insurance
10.2007 - 02.2013
Purchasing Assistant
Welco Technologies
02.2000 - 09.2002
EDI Clerk
Green Tokai Company, Ltd.
06.1997 - 02.2000
Receptionist
Maysville Family Medical Clinic
05.1996 - 06.1997
Economic Development & Transportation Assistant/Receptionist
Buffalo Trace Area Development District
06.1994 - 05.1996
Associate of Arts - Business
Maysville Community College
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