Jodi Albayalde
Seattle
Summary
Detail-oriented leader with a strong background in quality control and problem-solving. Committed to ensuring compliance and enhancing operational standards to drive business success.
Overview
35
35
years of professional experience
Work History
Assistant Manager
Armoire
Seattle
07.2021 - Current
- Assisted in managing daily operations and team schedules.
- Organized team meetings to discuss performance, goals, and operational improvements.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Implemented quality control measures to uphold company standards.
- Proposed or approved modifications to project plans.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coordinated with other departments to ensure smooth flow of operations.
Manager
Manzo Bros. Produce
Seattle
03.1991 - 07.2021
- Managed daily operations of produce distribution and logistics.
- Supervised staff to ensure efficient workflow and quality control.
- Coordinated inventory management to maintain optimal stock levels.
- Trained team members on safety protocols and best practices.
- Collaborated with vendors to ensure timely product availability.
- Conducted regular inspections of facilities to maintain cleanliness and organization.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Analyzed market trends and competitor activity to inform business strategy.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
Bartlett Senior High School
Anchorage, AK05-1989
Skills
- Team management
- Operational strategy
- Quality control
- Staff supervision
- Effective communication
- Inventory management
- Problem solving
- Time management
- Training and mentoring
- Process improvement strategies
- Decision-making
- Operations management
- Recruitment and hiring
- Strategic thinking
- Orientating and training
- Team leadership
References
References available upon request.
Timeline
Assistant Manager
Armoire
07.2021 - Current
Manager
Manzo Bros. Produce
03.1991 - 07.2021
High School Diploma -
Bartlett Senior High School