Jodi Allen
South Berwick,ME
Summary
Dedicated professional with strong customer service and communication skills. Experienced in office administration and employee training, committed to enhancing operational efficiency and fostering a collaborative work environment.
Overview
32
32
years of professional experience
Work History
Secretary
Portsmouth Naval Shipyard
Kittery, ME
04.2024 - Current
- Coordinated scheduling and meetings for senior management, ensuring efficient time management.
- Managed correspondence, including emails and phone calls, streamlining communication processes.
- Trained new administrative staff on protocols and software applications to ensure consistency in performance.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained electronic filing systems and categorized documents.
Manager
Dunkin' Brands
Eliot, ME
10.1993 - 02.2024
- Streamlined operations to enhance efficiency in daily store management.
- Developed training programs to improve staff performance and customer service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Led team meetings to communicate goals, updates, and best practices effectively.
- Improved safety procedures to create safe working conditions for workers.
- Trained and mentored staff, fostering a high-performance team culture and improving employee retention.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Marshwood High School
South Berwick, MENo Degree -
University of Southern Maine
Portland, MESkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Payroll processing
- Employee communications
Timeline
Secretary
Portsmouth Naval Shipyard
04.2024 - Current
Manager
Dunkin' Brands
10.1993 - 02.2024
High School Diploma -
Marshwood High School
No Degree -
University of Southern Maine