Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Jodi Banks

Jodi Banks

Mountain Iron,MN

Summary

Proven Delivery Driver and Daycare Provider with a track record of enhancing customer satisfaction and streamlining delivery processes. At Domino's Pizza, leveraged customer service and advanced planning skills to increase repeat business. Demonstrated dependability and problem-solving abilities, ensuring timely and accurate deliveries. Excelled in fast-paced environments, maintaining professionalism and attention to detail.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Spark
01.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Delivery Driver

Domino's Pizza
02.2023 - 07.2023
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Enhanced customer trust by providing courteous and professional service during deliveries.

Daycare

Self Employed Web
01.2013 - 02.2022
  • Elevated the daycare''s reputation for nutritious, quality meals by consistently delivering well-made dishes that appeal to children''s tastes.
  • Demonstrated adaptability to changing circumstances within the kitchen, adjusting plans when necessary without sacrificing quality or safety standards.
  • Facilitated smooth operations during events at the daycare center, providing catering services for parties or other gatherings as needed.
  • Increased efficiency in the kitchen by training new staff members on cooking procedures and safety protocols.

Education

Information Management Specialist 2 - Office

Mesabi Range Technical College
Eveleth, MN
05.2001

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Time management skills
  • Delivery scheduling
  • Complex Problem-solving
  • Quality assurance
  • Delivery recordkeeping
  • Client relationship management
  • Order verification
  • Advanced planning
  • Clear communication
  • Customer interaction

Timeline

Delivery Driver

Spark
01.2025 - Current

Delivery Driver

Domino's Pizza
02.2023 - 07.2023

Daycare

Self Employed Web
01.2013 - 02.2022

Information Management Specialist 2 - Office

Mesabi Range Technical College

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Jodi Banks