Dedicated project manager with a proven track record in managing timelines, enhancing operational efficiency, and fostering cross-functional collaboration. Committed to delivering high-quality results and improving client relations.
Overview
4
4
years of professional experience
Work History
Project Manager
The Mail Mart
Dallas, TX
02.2024 - Current
Developed detailed project plans outlining scope, objectives, and resources needed.
Managed project timelines and deliverables to ensure on-time completion.
Coordinated cross-functional teams to enhance collaboration and communication.
Implemented process improvements that increased operational efficiency by standardizing workflows.
Customer Service Representative
AC Printing
Euless, TX
06.2023 - 10.2024
Resolved customer inquiries through phone, email, and chat to enhance satisfaction.
Managed customer accounts, ensuring accurate data entry and timely updates for order tracking.
Streamlined order processing procedures, reducing turnaround time for customer requests.
Production Manager
Primary Color/Stafford Printing
Euless, TX
10.2022 - 02.2024
Implemented quality control measures, ensuring adherence to industry standards and reducing waste.
Oversaw daily production schedules to optimize workflow and meet client deadlines.
Coordinated cross-functional teams to streamline operations and enhance communication across departments.
Trained new employees on production processes, safety protocols, and equipment usage for efficiency.