Jodi Chamberlain
Bellefontaine,OH
Summary
Dynamic professional with a proven track record at R.P. Construction, excelling in office administration and fostering customer satisfaction. Leveraged verbal communication to enhance team efficiency and client relations. Achieved significant improvements in safety practices and inventory management, demonstrating a commitment to continuous improvement and organizational excellence.
Overview
14
14
years of professional experience
Work History
Secretary
R.P. Construction
06.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Department Manager
Lowe's Home Improvement
10.2013 - 05.2024
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Safety Administrator
KBR Construction
09.2011 - 09.2013
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Supported incident investigations, determining root causes and recommending preventative measures to avoid future occurrences.
- Championed a culture of continuous improvement in safety practices across all departments within the organization.
- Conducted regular audits of safety practices, identifying areas for improvement and implementing necessary changes.
Education
High School Diploma -
Indian Lake High School
Lewistown, OHSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary
R.P. Construction
06.2024 - Current
Department Manager
Lowe's Home Improvement
10.2013 - 05.2024
Safety Administrator
KBR Construction
09.2011 - 09.2013
High School Diploma -
Indian Lake High School
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