Jodi Feldman
Somerset,MA
Summary
Strategic human services leader focused on compliance, operations, and person-centered program development. Brings deep experience in residential and community-based services, policy development, staff supervision, and public-facing advocacy with legislators, agencies, and funding partners to support service expansion and long-term organizational effectiveness.
Overview
12
12
years of professional experience
Work History
Vice President
proAbility/The Arc of Bristol County
05.2023 - Current
- Provide executive leadership and strategic oversight for Adult Services, Child and Family, and Clinical Services.
- Led initiatives improving service quality, boosting employee engagement, and expanding programs.
- Collaborate with executive leadership and the Board of Directors to develop organizational priorities and growth strategies.
- Directed person-centered programs supporting adults with disabilities and family services.
- Partnered with community providers, funders, and state agencies on service delivery.
- Represent the organization with legislators, state agencies, community partners, and funding sources.
- Ensure compliance with state and federal regulations, accreditation standards, and organizational policies.
- Mentored and supervised leadership staff to strengthen organizational effectiveness and ensure succession planning.
Director of Community Living
proAbility/The Arc of Bristol County
03.2018 - 05.2023
- Directed residential and shared living programs serving individuals with intellectual and developmental disabilities.
- Supervised 54 employees across multiple service locations, ensuring quality care and adherence to standards.
- Implemented quality improvement initiatives, enhancing service delivery and strengthening regulatory compliance across programs.
- Coordinated agency response efforts during COVID-19, ensuring continuity of care and safety for individuals served.
- Developed policies, procedures, and staff training programs to improve operational effectiveness.
Residential Coordinator
proAbility/The Arc of Bristol County
06.2014 - 06.2018
- Oversaw residential and community-based services, ensuring alignment with organizational goals.
- Coordinated staff recruitment, training, scheduling, and performance management to strengthen team capabilities.
- Monitored program outcomes and ensured compliance with regulatory requirements to maintain service quality.
- Collaborated with interdisciplinary teams to ensure high-quality person-centered supports.
Education
Bachelor of Professional Studies - Nonprofit Leadership
Rhode Island College
01-2028
Associate Degree - Human Services
University of Rhode Island
01-2004
Skills
- Human Services Administration
- Regulatory Compliance and Risk Management
- Program Development and Evaluation
- Quality Assurance and Performance Improvement
- Budgeting and Resource Allocation
- Strategic Planning and Organizational Leadership
- Staff Supervision and Talent Development
- Change Management
- Stakeholder and Community Relations
- Public Policy and Advocacy
- Diversity, Equity, Inclusion, and Belonging Initiatives
- Public Speaking and Professional Communication
- Nonprofit leadership
Affiliations
- ANCOR Leadership Academy
- ANCOR Foundation Leadership Program
- Member, ANCOR
- Member, ADDP (Association of Developmental Disabilities Providers)
Accomplishments
- Avery Leadership Award
Issued by Community Provider Network of Rhode Island · Jan 2019
Timeline
Vice President
proAbility/The Arc of Bristol County
05.2023 - Current
Director of Community Living
proAbility/The Arc of Bristol County
03.2018 - 05.2023
Residential Coordinator
proAbility/The Arc of Bristol County
06.2014 - 06.2018
Bachelor of Professional Studies - Nonprofit Leadership
Rhode Island College
Associate Degree - Human Services
University of Rhode Island