Jodi Helton
Forest City,NC
Summary
Hardworking and motivated worker with six years of experience and record of success in business. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Marion Family Dental
Marion, NC
04.2023 - Current
- Assist dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Fabricate temporary crowns or bridges from impressions taken.
- Order supplies necessary for daily operations of the practice.
Dental Assistant
Upwards Dental
Asheville, NC
09.2022 - 04.2023
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Documented patient records with procedures performed and added notes taken to charts.
Hostess
Cedrics Tavern
Asheville, NC
10.2021 - 12.2022
- Worked at Cedric's Tavern. A fine dining restaurant on Biltmore Estate
- Greeted guests and gathered information to seat groups or place on waitlist.
- Hosted for several banquets
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered telephone to provide dining information and take reservations.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Built positive relationships with other front-of-house and kitchen staff.
Manager
Pelicans Snowballs
Marion, NC
06.2020 - 10.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost confidence.
- Employed active listening and problem solving to remedy employee conflicts.
Shift Leader/Barista Trainer
Dunkin
Marion, NC
10.2020 - 04.2021
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Reviewed applications and resumes and recommended top candidates for interviews.
Education
Associate of Arts -
TC Robberson
Asheville, NC08.2022
Skills
- Staff development
- Project management
- Friendly, positive attitude
- Clinical Support
- Patient Relations
- Inventory Management
- Dental staff support
- Chair-side support
- Dental Radiography
- Organizational skills
- Working collaboratively
- Training & Development
Timeline
Dental Assistant
Marion Family Dental
04.2023 - Current
Dental Assistant
Upwards Dental
09.2022 - 04.2023
Hostess
Cedrics Tavern
10.2021 - 12.2022
Shift Leader/Barista Trainer
Dunkin
10.2020 - 04.2021
Manager
Pelicans Snowballs
06.2020 - 10.2021
Associate of Arts -
TC Robberson
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