Jodi Huether
New Life Center
Fargo,ND
1
Language
5
years of professional experience
Support Staff focused on enhancing operational efficiency and customer satisfaction through effective communication and teamwork. Streamlined operations and managed inventory while maintaining confidentiality and handling sensitive information. Fostered collaboration and improved team performance to elevate client experiences.
Work History
Shelter Support Staff
2 Years- Supported team members by providing training on tools and procedures to enhance efficiency.
- Facilitated communication between departments to streamline processes and resolve issues promptly.
- Assisted with daily operations, ensuring smooth workflow and timely completion of tasks.
- Managed inventory levels, maintaining organization and availability of essential supplies.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Enhanced customer satisfaction by providing efficient and timely support to clients.
- Handled confidential information with discretion and ensured its secure storage according to company policies.
- Managed office supplies inventory, ensuring that necessary materials were always available for staff use.
- Resolved customer complaints with diplomatic and courteous communication.
- Followed up with customers to verify satisfaction and address outstanding concerns.
Preschool Teacher's Assistant
2 Years 7 Months- Assisted lead teacher in developing and implementing lesson plans to enhance student engagement.
- Supported classroom management by facilitating group activities and ensuring a positive learning environment.
- Monitored student behavior, providing guidance to promote social skills and emotional development.
- Collaborated with parents to communicate children's progress and address any concerns effectively.
- Participated in staff meetings to contribute ideas for curriculum improvement and student enrichment programs.
- Maintained regular communication with parents regarding students'' achievements, challenges, and progress.
- Served as an empathetic listener when comforting upset or frustrated children while fostering resilience in handling challenging situations.
- Improved preschoolers'' fine motor skills through art-based projects involving cutting, pasting, painting, and drawing exercises.
Education
Associate of Applied Business - Business Administration
- [Number] GPA
Skills
Client support
Confidentiality and data protection
Client follow-ups
Record management
Regulatory compliance
Data confidentiality
Conflict resolution
Collaborative work
Task prioritization
Dependability
Engaged listening
Clear communication
Accomplishments
- Supervised team of 5 staff members
Languages
English
Professional Working
Timeline
Shelter Support Staff
New Life Center
05.2024 - 05.2026Read More
Preschool Teacher's Assistant
Bright Futures
10.2021 - 05.2024Read More
Globe Business College
Associate of Applied Business from Business Administration
Read More