Jodi Jones
Knoxville,TN
Summary
Financial Professional offering 27+ years' experience focused on maintaining compliance of payroll operations while adhering to deadlines and solving diverse company and employee problems.
Skilled in processing deductions, leave, garnishments and liabilities. Familiar with recordkeeping and reporting requirements. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Payroll Manager
Knox Package Systems
Knoxville, TN
06.2020 - Current
- Processed payroll for employees on a weekly basis, ensuring accuracy of pay and deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, garnishments and tax withholding forms.
- Reconciled monthly Profits and Loss statements from vendors to ensure accuracy of information in the payroll system.
- Assisted with auditing processes related to payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Onboarded new employees in time reporting and payroll systems.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
Accounting Specialist III
Elavon
Knoxville, TN
05.2010 - 11.2018
- Reconciled company expense accounts.
- Assisted in system upgrades and testing.
- Analyzed financial data to ensure accuracy of information and compliance with accounting principles.
- Created journal entries as needed to record transactions in the general ledger.
Investigative Analyst II
Elavon
Knoxville, TN
01.2009 - 05.2010
- Conducted research and analysis of financial records to detect fraudulent activities.
- Analyzed large sets of data to identify patterns and trends in criminal activity.
- Utilized advanced computer software programs to analyze complex data sets.
Computer Helpdesk Technician
Goody's Family Clothing
Knoxville, TN
01.2005 - 01.2009
- Assisted with the setup of new computers and user accounts.
- Assisted in corporate payroll issues.
- Performed remote installation and maintenance of client systems using remote access tools.
- Diagnosed system errors and identified network connectivity issues.
Help Desk Administrator
Elavon
Knoxville, TN
03.2004 - 01.2005
- Installed and configured operating systems, application software, and system management tools.
- Created user accounts, groups, and profiles on Windows servers.
- Diagnosed and resolved technical problems in a timely manner.
Financial Analyst
Elavon
Knoxville, TN
03.2003 - 03.2004
- Analyzed statistical data regarding profitable business segments.
- Managed monthly balance sheets, income statements, budgets and forecasts.
- Assisted in the design and implementation of accounting systems.
Help Desk Administrator
Elavon
Knoxville, TN
03.2001 - 03.2003
Chargeback Analyst
Elavon
Knoxville, TN
09.1996 - 03.2001
Education
Associate of Arts - Education
Tusculum College
Greeneville, TN05.2020
Skills
- Excellent Microsoft Office Skills
- 3 Years experience in ADP, QuickBooks, First Advantage, GroundCloud, MyGroundBiz and AccidentFund
- Quick Learner and Open to New Ideas
- Extreme Organization and Strong Decision-making Skills
- Check Processing
- Submitting Tax Payments
- Payroll Auditing
- HR Support
- Expense Reimbursements
- Compliance Understanding
- Bookkeeping Skills
- Resolving Payroll Problems
- Reporting Expertise
References
References available upon request.
Timeline
Payroll Manager
Knox Package Systems
06.2020 - Current
Accounting Specialist III
Elavon
05.2010 - 11.2018
Investigative Analyst II
Elavon
01.2009 - 05.2010
Computer Helpdesk Technician
Goody's Family Clothing
01.2005 - 01.2009
Help Desk Administrator
Elavon
03.2004 - 01.2005
Financial Analyst
Elavon
03.2003 - 03.2004
Help Desk Administrator
Elavon
03.2001 - 03.2003
Chargeback Analyst
Elavon
09.1996 - 03.2001
Associate of Arts - Education
Tusculum College