Summary
Overview
Work History
Education
Skills
Timeline
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Jodi Kalina

Eagle River,AK

Summary

Results-oriented professional with extensive experience in bartending and management. Recognized for accuracy in work, effective communication, and ability to resolve customer issues efficiently. Prepared to leverage skills to drive operational success and elevate guest experiences.

Overview

16
16
years of professional experience

Work History

Bartender/Canteen Managet

VFW 9785
Eagle River, AK
07.2019 - 09.2025
  • Crafted cocktails and beverages in compliance with safety and health regulations.
  • Provided exceptional customer service, fostering positive relationships with patrons.
  • Maintained cleanliness and organization of bar area to enhance operational efficiency.
  • Trained new bartenders on drink preparation techniques and customer interaction standards.
  • Managed inventory levels, ensuring timely restocking of supplies to meet demand.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Implemented efficient cash handling procedures, reducing discrepancies at closing time.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Researcher

Landmark Title Services, Inc.
Black River Falls, WI
05.2016 - 06.2019
  • Conducted thorough title searches to ensure accuracy and compliance with industry regulations.
  • Indexing and scanning legal documents on a daily basis from the Register of Deeds Office into the software program.
  • Typing Title reports and Title insurance policies.
  • Answering and placing phone calls for Title reports and insurance policies.
  • Supportive coworker in proofreading legal documents.

Bartender/Bar Manager

Doc’s Bunkhouse Bar/Campground
Merrillan, WI
05.2012 - 04.2016

Customer Service

Taking reservations for campground and cabins

  • Managed inventory and restocked supplies to maintain efficient bar operations.
  • Enforced responsible alcohol service policies, promoting guest safety and compliance.
  • Organized bar layout and equipment for optimal workflow, increasing efficiency during busy shifts.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed daily operations of bar and campground, ensuring high-quality service and guest satisfaction.

Managing Bartender

Becky’s Corner Bar
Merrillan, WI
05.2009 - 03.2012
  • Supervised daily bar operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored new bartenders on cocktail preparation and customer interaction.
  • Managed inventory levels, optimizing stock orders to reduce waste and improve cost efficiency.
  • Developed creative drink menus that enhanced customer experience and increased bar sales.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, setting up for incoming shift , and taking inventory.

Education

Certificate - Certified Nursing Assistant

Wisconsin Technical Collage
Tomah, WI
12.1996

High School Diploma -

Black River Falls, High School
Black River Falls, WI
05.1994

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Clear and effective communication
  • Responsible alcohol service
  • Cash register operation
  • Staff management
  • Ordering bar supplies
  • Identification verification
  • Point of sale systems
  • Cash and credit transactions
  • Values accuracy in work

Timeline

Bartender/Canteen Managet

VFW 9785
07.2019 - 09.2025

Researcher

Landmark Title Services, Inc.
05.2016 - 06.2019

Bartender/Bar Manager

Doc’s Bunkhouse Bar/Campground
05.2012 - 04.2016

Managing Bartender

Becky’s Corner Bar
05.2009 - 03.2012

Certificate - Certified Nursing Assistant

Wisconsin Technical Collage

High School Diploma -

Black River Falls, High School