Jodi Morris
Biddeford
Summary
Professional Licensed Massage Therapist with excellent verbal communication and exceptional customer service skills with several years track record of providing guests with feeling of rest and relaxation. Enthusiastic, energetic and positive. Also, a safety oriented Transportation Security Agent ensuring passengers and bags are properly screened for safe inflight operations.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Massage Therapist
Massage Envy
South Portland
10.2025 - Current
- Provided therapeutic massages.
- Maintained a clean and organized workspace to ensure client comfort and safety.
- Educated clients on wellness practices and self-care techniques for improved health.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
Transportation Security Officer
Department of Homeland Security
Portland
02.2024 - Current
- Screened passengers and luggage for prohibited items using advanced imaging technology.
- Conducted security checks to ensure compliance with federal safety regulations.
- Collaborated with law enforcement to respond to security incidents and threats.
Customer Service Agent
United Ground Express
Portland
06.2022 - 02.2024
- Assisted customers with inquiries regarding flight schedules and baggage information.
- Resolved passenger complaints and provided effective solutions in a timely manner.
- Coordinated with airport staff to ensure smooth check-in and boarding processes.
Education
Massage Therapy - Massage Therapy
Spa Tech Institute
Westbrook, ME 01.2006 - 01.2007
Some College (No Degree) - Paralegal Studies
Andover College
Portland, MESkills
- Collaboration with colleagues
- Excellent Customer Service
- Passenger safety oriented
- Efficiency in operations
- Time management
Timeline
Licensed Massage Therapist
Massage Envy
10.2025 - Current
Transportation Security Officer
Department of Homeland Security
02.2024 - Current
Customer Service Agent
United Ground Express
06.2022 - 02.2024
Massage Therapy - Massage Therapy
Spa Tech Institute
01.2006 - 01.2007
Some College (No Degree) - Paralegal Studies
Andover College