Jodi Prendergast

This is a senior Staff level, key carrying position with the responsibility for the alarm system, opening and closing the location and the safety and security of the building and its employees. Addresses personnel issues and oversees tasks performed by departmental managers, supervisors and employees. Responsible to understand, teach, mentor and maintain our culture, core values and ethics.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the member experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved member satisfaction by addressing and resolving complaints promptly.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.