Jodi Risner
Saranac,MI
Summary
Medical Billing Specialist with extensive experience in Medicare billing processes, insurance verification, and claims editing. Demonstrates a comprehensive understanding of epic billing system, and revenue cycle. Effective problem solver who collaborates well with billing teams, demonstrates expertise in insurance claim processing. Strong analytical skills and attention to detail utilized to streamline billing processes, reduce denials and accelerate billing cycle.
Overview
9
9
years of professional experience
Work History
Medicare billing
COREWELL HEALTH
01.2022 - 02.2025
- Executed comprehensive Medicare billing processes, ensuring accuracy and compliance with federal regulations and Corewell Health's policies
- Collaborated with multidisciplinary teams to resolve billing issues, enhance workflow, and improve patient satisfaction
- Managed electronic billing systems and provided training on Medicare billing protocols to staff members
- Followed billing procedures, reducing errors and increasing reimbursement rates
- Provided detailed documentation of account activities for future reference and other team members reducing confusion
- Corrected insurance information to submit clean claims in timely manner
- Presented findings and recommendations to management, contributing to strategic decision-making
- Maintained a high standard of data integrity and confidentiality, fostering trust and reliability within the organization
Patient Service Representative
UNIVERSITY OF MICHIGAN HEALTH
01.2016 - 01.2022
- Completed patient scheduling, providing seamless integration with clinical teams to optimize appointment flow and improve patient access to services
- Managed patient communications, addressing inquiries and concerns to enhance the patient experience
- Implemented registration processes, verifying patient information and documentation for accuracy and compliance with healthcare regulations
- Collaborated with cross-functional teams to develop and execute workflow improvements, streamlining operations and elevating service standards
- Facilitated insurance verification, ensuring coverage requirements were met prior to patient encounters
- Maintained secure and organized records, safeguarding patient confidentiality in alignment with institutional and compliance protocols
- Successfully addressed questions, typed messages to providers, nurses, medical assistants to resolve patient inquiries and concerns on the first contact, enhancing overall patient experience and retention
- Achieved accuracy in insurance verifications, guaranteeing coverage requirements were met prior to patient appointments, reducing billing errors
Education
Nurse Tech
Walker Medical Instructional Services
Walker01-2011
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Organizational skills
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Medicare billing
COREWELL HEALTH
01.2022 - 02.2025
Patient Service Representative
UNIVERSITY OF MICHIGAN HEALTH
01.2016 - 01.2022
Nurse Tech
Walker Medical Instructional Services
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