Jodi Rutledge
Shepherdsville,KY
Summary
Dedicated Patient Access Coordinator with a track record of productive task management and operational efficiency. Proficient in patient registration and insurance verification, ensuring data confidentiality is upheld. Strong communicator and collaborator, focused on improving patient interactions and access workflows. Demonstrated problem-solving skills lead to enhanced service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Access Coordinator
Baptist Health
Louisville, KY
02.2025 - Current
- Applied HIPAA regulations to safeguard patient information during data handling.
- Verified patient demographics and insurance to ensure accurate registration.
- Secured necessary signatures for privacy compliance and consent to treatment.
- Prepared registration documents and affixed identification bands on patients.
- Utilized online systems to confirm patient coverage and policy details.
- Processed service payments and credit card transactions with precision.
- Scheduled outpatient appointments using electronic health records efficiently.
- Conducted face-to-face interviews for comprehensive patient registration.
Business Owner
Inspire Print Group LLC
Shepherdsville, USA
05.2020 - 12.2024
- Manage successful print broker business, working with 40+ authors, designers, and publishers and 5 printing plants in China, Korea, and North America, generating $743,000 in sales and 99 printed books in 2024
- Utilize standard office equipment, Excel spreadsheets, and Word processing to generate project/shipping costs and invoices and store completed work in designated locations, and perform backup operations
- Engage in communication with plants in China and Korea daily to coordinate prepress, printing, binding and shipping of 99+ books in 2024
- Maintained updated and current records of hard and soft copy data of invoices, including the cost of production and services rendered, serving as legal records for correct client billing
- Propel profitable operations by streamlining processes to simplify and save time and implement effective shipping cost control measures, saving money and sustaining business growth
Operations Manager
Four Colour Print Group
Louisville, USA
06.2009 - 02.2021
- Coordinated the production of 300+ books per year and imported 250+ from overseas, guaranteeing the highest quality pre-press, printing, and bookbinding services
- Leveraged data entry skills to enter job details into client’s database, maintaining a detailed and organized storage system to guarantee 100% completed data input and accuracy
- Oversaw all daily administrative operations for a print broker, including formulation and implementation of organizational policy, boosting product and service quality
- Honed team knowledge and productivity by effectively training and directing new staff in the application of the best company data practices and error reduction, raising efficiency by 60%
- Employed Sugar CRM and spreadsheets to generate service work orders, input payable expenses and invoices at the end of projects to facilitate on-time payments
Education
Certificate - Clinical Medical Assisting Program
Kentucky School of Phlebotomy
Louisville, KY10-2025
Associate's Degree - Psychology
University of Phoenix-Online Campus
Phoenix, AZ01-2010
Skills
- Critical thinking abilities
- Strong organizational abilities
- Analytical problem-solving
- Team leadership
- Proficient in computer applications
- Effective communication
- Compassionate and empathetic
- Project management
- Vital signs measurement
- Capillary puncture
- Injection administration
- Venipuncture
- Patient scheduling
- Insurance verification
- Electrocardiography (EKG)
- Dedicated patient care
- Medical history intake and charting
Certification
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certificate # L5B7K2H9 - October 2025 - October 2027
Timeline
Patient Access Coordinator
Baptist Health
02.2025 - Current
Business Owner
Inspire Print Group LLC
05.2020 - 12.2024
Operations Manager
Four Colour Print Group
06.2009 - 02.2021
Certificate - Clinical Medical Assisting Program
Kentucky School of Phlebotomy
Associate's Degree - Psychology
University of Phoenix-Online Campus