Jodi Somers
Fincastle,VA
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.I have worked in food service thirty years,I love working with people.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Red Robin
Roanoke , VA
05.2025 - Current
- Greeted customers and provided menus.
- Organized take-out orders efficiently according to customer requests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in seating guests at tables or booths.
- Processed payments accurately using cash registers or POS systems.
- Served alcoholic beverages responsibly in accordance with state laws.
Waitress
Red Robin
Shrewsbury, MA
11.2022 - Current
- Greeted customers and provided menus.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Organized take-out orders efficiently according to customer requests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in seating guests at tables or booths.
- Processed payments accurately using cash registers or POS systems.
- Answered questions about menu items, ingredients, and pricing.
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
Waitress Bartender
Marlboro country club
Marlboro, MA
03.2015 - 06.2020
- Maintained a clean work station by restocking supplies, wiping down counters.
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Demonstrated knowledge of wine selection, pairings, vintages.
Education
High School Diploma -
Santaluces
Lantana,fla06-1985
Associate of Arts - Nursing
Palm Beach State College
Lake Worth, FLSkills
- Customer service
- Time management
- Wine selection
- Menu knowledge
- Point of sale
- Team collaboration
- Conflict resolution
- Beverage replenishment
Certification
- I am tip certified.
References
References available upon request.
Timeline
Waitress
Red Robin
05.2025 - Current
Waitress
Red Robin
11.2022 - Current
Waitress Bartender
Marlboro country club
03.2015 - 06.2020
High School Diploma -
Santaluces
Associate of Arts - Nursing
Palm Beach State College
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