Jodi Sorensen
Kaysville,UT
Summary
I am a genuine person who likes to work hard. I enjoy the company of others. I am a self starter. My life experiences have taught me to always give the benefit of the doubt to others and to offer grace. I am bubbly, usually found smiling and with something positive to say. I know how to work on a team and how to cater to individuals and their unique needs. I would love to be on your team!
Overview
35
35
years of professional experience
Work History
Paraprofessional
Davis School District, Orchard Elementary
North Salt Lake , Utah
09.2024 - Current
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral and emotional support.
- Helped implement behavior management strategies for individual students.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supervised small groups of students during instruction time.
- Assisted in the implementation of educational programs for special needs children.
Customer Service Manager
Shivers Family Restaurant
Salt Lake City, UT
05.1990 - 08.2002
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Monitored staff performance to ensure adherence to customer service standards.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Evaluated employee job performance and motivated staff to improve productivity.
International Missionary
Church Of Jesus Christ Of Latter Day Saints
Barcelona, Spain
02.2000 - 08.2001
- Led Bible studies with local church members to strengthen their understanding and faith.
- Planned and organized workday activities.
- Learned and spoke Spanish to interact with others.
Education
Bachelor of Science - Family And Consumer Sciences
University of Utah
Salt Lake City, UT06-2010
Skills
- People person
- Outgoing
- Positive
- Team player
- Punctual
- Professional
- Honest
- Authentic
- Open-Minded
- Patient
- Active
- Motivated
Timeline
Paraprofessional
Davis School District, Orchard Elementary
09.2024 - Current
International Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2000 - 08.2001
Customer Service Manager
Shivers Family Restaurant
05.1990 - 08.2002
Bachelor of Science - Family And Consumer Sciences
University of Utah