Jodi Valenti

Kennel Technician

Country Inn Pet Resort and Animal Hospital

04.2025 - Current

Administered daily feeding and medication schedules for various animal species.
Maintained the cleanliness and hygiene of kennel facilities and surrounding areas.
Provided exceptional customer service, addressing pet owner inquiries and concerns.
Implemented safety protocols during animal interactions to prevent injuries.
Collaborated with team members to create a positive environment for pets and owners.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs, and yards.
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall well-being.
Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Followed an effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
Monitored animal behavior and health, reporting concerns to veterinary staff.
Assisted in the grooming and bathing of pets to ensure comfort and well-being.