Dynamic professional with a proven track record at Scheels All Sports, excelling in team leadership and operational efficiency. Skilled in ticket sales and complaint handling, I developed training programs that enhanced employee performance and streamlined inventory processes, achieving significant improvements in customer satisfaction and stock accuracy.
Work History
Ticket Seller/Receptionist
6 Months
Cape Leisure | 12.2025 - Current
Processed ticket sales transactions efficiently using point-of-sale systems.
Assisted customers with inquiries about events and ticket options.
Maintained accurate inventory of tickets and promotional materials on site.
Collaborated with team members to ensure smooth event operations.
Manager
Scheels All Sports | 2017 - 11.2025
Led team in achieving operational goals through effective scheduling and resource allocation.
Developed training programs to enhance employee performance and product knowledge.
Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
Implemented customer service initiatives that increased satisfaction ratings across departments.
Paraprofessional
7 Years 9 Months
Natrona County School District | 08.2010 - 05.2018
Assisted teachers in implementing individualized education plans for students with diverse learning needs.
Supported classroom activities by preparing instructional materials and organizing educational resources.
Monitored student behavior and provided guidance to foster a positive learning environment.
Collaborated with educators to assess student progress and adapt strategies for effective learning outcomes.