Jodian Gray
Brooklyn,NY
Summary
Compassionate, Healthcare professional dedicated to providing top-quality, patient-centered care. Exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
13
13
years of professional experience
Work History
Patient Care Technician
INTERFAITH MEDICAL HOSPITAL
Brooklyn, NY
06.2023 - Current
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Helped create a safe environment by following infection control policies.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Performed EKGs, handled phlebotomy procedures, and executed additional lab tests following physicians or registered nurses' orders.
- Provided direct patient care and assistance to healthcare team members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Recorded patient conditions and vital signs before and after medical operations.
Registrar
New York Presbyterian Queens
Queens, NY
02.2022 - Current
- Welcomed patients to facility and assisted with registration sign-in process.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
PCT/Nurse Technician
DAILEY’S
Brooklyn, NY
11.2017 - 02.2022
- Take and record patient pulse, blood pressure, weight, and temperature regularly
- Provide patients care services in safe and high quality manner
- Work in compliance with nursing policies and procedures.
Home Attendant
Americare
Brooklyn, NY
11.2011 - 01.2022
- Administered prescribed oral medication under direction of physician or home care nurse
- Change of bed linens, wash, iron patient's laundry, and obtaining household supplies
Credit Specialist
Hospital For Special Surgery
Manhattan, NY
02.2017 - 11.2017
- Administration support and monitoring past due delinquent accounts
- Correspond with customers to resolve outstanding balances
- Establish, monitor and maintain credit accounts
- Efficiently maintain excel spreadsheets related to credit applications
Patient Account Representative
New York Eye and Ear Infirmary of Mount Sinai
Manhattan, NY
09.2014 - 01.2016
- Processed patient payment posting
- Performed daily data entry and transactions
- Made appropriate adjustments to patient accounts in accordance with policies
- Ensured HIPPA compliance with all accounts and patients
- Audited accounts on behalf of third party billing company
- HHA exchange check how many days and hours the patient will be getting service
Medical Billing and Coding, Intern
Dr. Bruder Dermatology
Manhattan, NY
06.2014 - 01.2015
- Reviewing and appealing unpaid and denied claims
- Verifying patients' insurance coverage
- Answering patients' billing questions
Direct Care Counselor
Independent Living Association
Brooklyn, NY
11.2012 - 06.2013
- Performed daily record keeping in daily logs
- Assisted with showering, dressing, eating, drinking and nutrition
- Accompanied individuals on community activities to develop new interests and embrace new experiences
Education
Computer Science
Borough of Manhattan Community College
Long Island University
Skills
- Patient Care Technician
- Vital Signs Collection
- Observation Documentation
- Electronic Recordkeeping
- Specimen Collection
- CPR Certification
- EKG & Phlebotomy
- Medical Billing and Coding
Accomplishments
- PCT/Nurse Technician
- SKILLS
- Microsoft Office Suite: Microsoft Outlook, PowerPoint, Word, Excel
Timeline
Patient Care Technician
INTERFAITH MEDICAL HOSPITAL
06.2023 - Current
Registrar
New York Presbyterian Queens
02.2022 - Current
PCT/Nurse Technician
DAILEY’S
11.2017 - 02.2022
Credit Specialist
Hospital For Special Surgery
02.2017 - 11.2017
Patient Account Representative
New York Eye and Ear Infirmary of Mount Sinai
09.2014 - 01.2016
Medical Billing and Coding, Intern
Dr. Bruder Dermatology
06.2014 - 01.2015
Direct Care Counselor
Independent Living Association
11.2012 - 06.2013
Home Attendant
Americare
11.2011 - 01.2022
Computer Science
Borough of Manhattan Community College
Long Island University