Jodiann Krenning
Hebron
Summary
Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Executive
Krenning and Co
Hebron
01.2020 - Current
- Developed strategic initiatives to enhance organizational efficiency and effectiveness.
- Led cross-functional teams to implement new operational processes and systems.
- Managed stakeholder relationships to align project goals with business objectives.
- Conducted comprehensive market analysis to inform decision-making and strategy development.
- Oversaw budget planning and resource allocation for multiple projects simultaneously.
- Evaluated program performance and provided recommendations for continuous improvement.
- Developed and implemented strategies to increase executive efficiency.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
- Led initiatives to improve customer service levels throughout organization.
- Conducted market research and analysis to identify potential business opportunities.
- Created and maintained relationships with key stakeholders.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Implemented campaigns and promotions to help with developing goods and services.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress by establishing plans, budgets and measuring results.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Crew Member
Little Casears
Dickinson
01.2018 - 01.2020
- Prepared and cooked pizzas according to standardized recipes and procedures.
- Operated point-of-sale system for efficient order processing and customer service.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new crew members on operational standards and safety protocols.
- Handled customer inquiries and resolved issues to ensure a positive dining experience.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Collaborated with team members to ensure timely food preparation and delivery.
- Adhered to health and safety regulations during food handling and preparation tasks.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Laborer
Hebron Brick Company
Hebron
01.2015 - 01.2019
- Operated machinery for brick production and assembly tasks.
- Maintained cleanliness and organization of work areas and equipment.
- Assisted in loading and unloading materials for shipping and storage.
- Collaborated with team members to meet production schedules effectively.
- Followed safety protocols to ensure a secure work environment.
- Conducted quality checks on finished products for consistency and standards.
- Participated in training new employees on operational procedures and safety practices.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Transported heavy items from one location to another using hand trucks or carts.
- Performed regular checks of equipment for proper operation and safety compliance.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Stacked and arranged products on pallets according to size and weight requirements.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Unloaded freight from containers and organized them for storage in designated areas.
- Maintained accurate records of inventory levels and product locations in the warehouse.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Operated equipment with strong focus on safety and ground communication.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Gained independent working skills and guided and mentored less experienced team members.
- Assisted with diverse construction challenges to help team and customer.
- Tended pumps, compressors or generators to provide power or heat or move materials.
Assistant Head Librarian
Hebron Public Library
Hebron
01.2012 - 01.2015
- Assisted in developing community programs and events to enhance library services.
- Coordinated staff schedules and managed daily operations of library services.
- Trained and mentored new staff on library policies and procedures.
- Managed patron inquiries, providing assistance with resources and services.
- Oversaw collection management, including acquisitions and cataloging materials.
- Collaborated with local schools to promote literacy initiatives and reading programs.
- Implemented technology training sessions for patrons on digital resources.
- Facilitated partnerships with community organizations to expand library outreach efforts.
- Coordinated professional development activities for teachers including workshops, seminars.
- Organized special events such as open houses, orientations, parent-teacher conferences.
- Ensured compliance with state regulations regarding student attendance, discipline.
- Collaborated with external agencies or organizations to enhance educational programs.
- Developed a budget for the department and managed resources effectively.
- Promoted a safe environment for students by enforcing appropriate disciplinary measures when needed.
- Researched best practices in education management and recommended changes accordingly.
- Reviewed, monitored and evaluated progress of students to ensure effective learning outcomes.
- Managed day-to-day operations of the school including staffing schedules, resource allocation.
- Conducted regular meetings with the faculty to discuss issues, concerns, initiatives and improvements.
- Supervised staff members by providing feedback on their performance and evaluating their work.
- Used filing systems to improve document management and organization.
- Gathered and sorted data for reports and files.
- Handled confidential information with discretion and integrity.
- Resolved various situations to cultivate strong student and parent relationships.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Developed library programs to engage community members in reading initiatives.
- Managed the cataloging process for new and existing library materials.
- Assisted patrons in locating resources and navigating library systems.
- Trained staff on library software and essential customer service skills.
- Organized special events to promote literacy and cultural awareness.
- Conducted research to support patrons' inquiries and educational needs.
- Collaborated with local schools to enhance literacy programs for students.
- Reviewed and selected new acquisitions to expand the library's collection.
- Organized library equipment and collections.
- Replaced worn labels and barcodes to keep materials in good physical condition.
- Reshelved books to maintain neat and tidy reading area.
- Maintained records of patron borrowing activity with an automated system.
- Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials.
- Organized book displays and coordinated special events such as author visits.
- Kept resources in clean and working fashion to maintain availability for use.
- Organized library media supplies, main catalog, special equipment and permanent records.
- Answered patrons' questions at circulation desk.
- Planned activities for children's story time programs.
- Researched questions and concerns from customers.
- Provided reference services to students, faculty, staff, and community members using print and electronic resources.
- Managed daily operations of the library, including staffing issues, budgeting, inventory control, and purchasing.
- Directed catalog, media and instructional services in library.
- Publicized and promoted library services, programs and collections.
- Conducted library tours to introduce patrons to resources available in the library.
- Provided basic computer instruction classes to patrons.
- Maintained complete and accurate records of library transactions.
- Prepared reports on library usage statistics for departmental review meetings.
- Researched current trends in libraries to stay abreast of new technologies.
- Made copies of reference materials for patrons and processed associated fees.
- Coached students, faculty and staff in use of electronic, print and internet resources.
- Served as a liaison between the Library department and other departments within the institution.
- Processed faculty requests for new resources.
- Attended conferences and subscribed to trade publications to maintain current knowledge of field.
- Developed and enforced circulation policies and procedures.
- Taught group and individual instruction sessions to impart knowledge of library and research practices.
- Performed digital research using databases and online data repositories.
- Compiled bibliographies on various topics for use by students or faculty members.
- Initiated fundraising efforts to purchase additional equipment.
- Assisted patrons with locating information using online databases, search engines, websites, and other research tools.
- Coordinated interlibrary loan requests from other institutions.
- Supervised and trained library staff and volunteers, enhancing team performance and service quality.
- Implemented and monitored security measures to protect library assets and ensure patron safety.
- Led community outreach initiatives, fostering strong relationships between the library and local organizations.
- Established a digital library presence, including the creation and management of online resources and services.
- Fostered a welcoming and inclusive library environment, encouraging community participation and lifelong learning.
- Addressed and resolved patron inquiries and issues, providing exceptional customer service.
- Negotiated with vendors for the acquisition of library materials, securing cost-effective deals.
- Conducted informational literacy workshops for community members, improving research skills and resource utilization.
- Designed and maintained the library's website and social media platforms, enhancing online engagement.
- Implemented an automated library system, streamlining check-out processes and inventory management.
- Maintained an up-to-date knowledge of publishing trends to ensure a relevant and comprehensive collection.
- Developed and implemented library programs that increased patron engagement by significant percentages.
- Curated a diverse collection of materials, including books, digital resources, and multimedia, to meet community needs.
- Conducted inventory audits, ensuring accuracy in library database and physical collection.
- Used physical books, internal databases and online resources to help patrons with diverse questions.
- Compiled circulation statistics and drafted reports to illustrate metrics.
- Enhanced library offerings by searching catalogs and recommending new purchases.
Education
GED
Billings, MTSkills
- Strategic initiatives
- Market analysis
- Budget planning
- Project management
- Operational efficiency
- Customer relationship management
- Performance evaluation
- Problem solving
- Effective communication
- Team leadership
- Decision making
- Relationship building
- Customer-oriented
- Expense control
- Organizational restructure and change
- Event management and promotion
- Business planning
- Non-profit management
- Workflow planning
- Strategy
- Interpersonal skills
- Motivation
- Customer retention
- Performance evaluations
- Change implementation
- Training and development
- Product development
- Human resources
- Business development
- Operations oversight
- Leader
- Public relations
- Negotiation skills
- Strategic planning
- Operations management
- Total quality management
- Negotiations expert
- Performance analysis
- Analytical skills
- Budget development
- Product analysis
- Vendor sourcing
- Operations Start-up
- Cross-functional team leadership
- Human resources management
- Executive support
References
References available upon request.
Timeline
Executive
Krenning and Co
01.2020 - Current
Crew Member
Little Casears
01.2018 - 01.2020
Laborer
Hebron Brick Company
01.2015 - 01.2019
Assistant Head Librarian
Hebron Public Library
01.2012 - 01.2015
GED