Jodi Ann Quinn
South Yarmouth,MA
Summary
Well driven and hardworking hospitality worker for over 10 years with a Bachelor's degree in Hospitality and Tourism Management. Proven ability to exceed customers expectations. Ultimate team player and great work ethic. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
14
14
years of professional experience
Work History
Owner - Housekeeping Manager and property caretaker
On Time Cleaning LLC - Property Management
01.2017
Housekeeper and property caretaker
Vacasa LLC
01.2021 - 01.2023
Housekeeping Inspector and supervisor
Hyannis Harbor Hotel
01.2017 - 01.2021
Bartender and Server
Lobster Boat Restaurant
01.2016 - 01.2021
F&B assistant restaurant manager
Fanatics Bar and Grill
01.2011 - 01.2013
Front Desk Agent and PBX Agent
Coyaba Beach Resort and Spa
01.2010 - 01.2011
Room Attendant and Public Space Attendant
Kingsmill Resort and Spa
01.2009 - 01.2010
Education
Bsc. In Hospitality Management -
Montego Bay Community College
Montego Bay, Jamaica01.2010
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Staff Management
- Driven and Determined
- Attention to Detail
- Team Collaboration and Leadership
- Teamwork and Collaboration
- Team Leadership
- Customer Service Management
- Issue Resolution
- Social Media Marketing
- Inventory Management
- Customer Retention
References
- Lee and Jane Bertch, Riverdale, ND, 701 654-9559
- Floyd Smith, Cape Cod, MA, 407-929-8272
- Diana Giovanni, Sandwich, MA, 508-648-0366
Timeline
Housekeeper and property caretaker
Vacasa LLC
01.2021 - 01.2023
Owner - Housekeeping Manager and property caretaker
On Time Cleaning LLC - Property Management
01.2017
Housekeeping Inspector and supervisor
Hyannis Harbor Hotel
01.2017 - 01.2021
Bartender and Server
Lobster Boat Restaurant
01.2016 - 01.2021
F&B assistant restaurant manager
Fanatics Bar and Grill
01.2011 - 01.2013
Front Desk Agent and PBX Agent
Coyaba Beach Resort and Spa
01.2010 - 01.2011
Room Attendant and Public Space Attendant
Kingsmill Resort and Spa
01.2009 - 01.2010
Bsc. In Hospitality Management -
Montego Bay Community College
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