Jodie BaxterJones
Noels Market
Siletz,OR
Work Preference
Desired Job Title
Customer Service Representative
Work Type
Full Time
Minimum Desired Compensation
$20/hr
Important To Me
Paid time off
1
Certification
2024
years of professional experience
Dynamic culinary professional with extensive experience at Tenas Illahee Childcare, adept at preparing nutritious meals while ensuring compliance with health and safety standards. Recognized for exceptional customer service and problem-solving skills, effectively managing inventory and training staff to enhance operational efficiency and maintain a clean, organized kitchen environment. I also have my BLS certification.
Work History
Cook
- Prepares nutritious meals and snacks aligned with childcare nutrition guidelines and age-appropriate portions.
- Follow strict food safety, sanitation, and storage procedures to maintain clean kitchen conditions.
- Monitor ingredient inventory and restock supplies to support daily meal service.
- Accommodate dietary restrictions and food allergies during meal preparation.
- Clean kitchen equipment, work surfaces, and dining areas after meal service.
- Plan and organize daily menu items to support consistent meal schedules.
- Manage proper food handling, labeling, and temperature control for safe service.
- Coordinate with childcare staff to ensure meals were served on time and children's needs were met.
- Maintain clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintain a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepare meals efficiently under time constraints for timely service during peak hours.
- Demonstrate strong multitasking skills.
- Keep track of daily meal monthly for meal reimbursement.
Cashier
1 Year 5 Months- Processed customer transactions accurately using POS system and accepted cash, card, and mobile payments.
- Balanced cash drawer and resolved register discrepancies to maintain accurate end-of-shift counts.
- Greeted customers promptly and provided courteous service during checkout and return transactions.
- Scanned merchandise efficiently while verifying prices, discounts, and promotional offers.
- Restocked front-end supplies and maintained organized checkout area to support smooth customer flow.
- Assisted customers with product locations, store policies, and payment questions.
- Identified pricing errors and notified management to ensure accurate transactions and customer satisfaction.
- Followed loss-prevention procedures while handling cash, coupons, and high-value purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Customer Service Center/Cashier
11 Years 11 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed customer transactions accurately using POS system and accepted cash, card, and mobile payments.
- Sent Western Union, sent payments for bill pay.
- Did USPS Postal Service .
Seafood Manager/Cashier
3 Years 1 Month- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Trained associates on portioning, trimming, packaging, and customer service expectations.
- Monitored shrink, spoilage, and inventory levels to support accurate merchandising and reduce waste.
- Ordered, received, and inspected seafood inventory, maintaining proper handling and storage procedures.
- Prepared and merchandised seafood cases according to store presentation and food safety guidelines.
- Assisted customers with product selection, preparation advice, and special order requests.
- Coordinated scheduling and daily workflow to maintain efficient department coverage and service.
- Enforced HACCP, seafood safety, and department cleanliness standards throughout all work areas.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
- Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree
High School Diploma
Skills
Customer service
Cooking
Cleaning and organization
Food handling
Problem-solving
Attention to detail
Time management
Team collaboration
Health and safety compliance
Staff training
Positive and professional
Calm demeanor
Supply restocking
OSHA
Labor management
Certification
BLS Certification
Timeline
Cashier
Noels Market
06.2022 - 11.2023Read More
Customer Service Center/Cashier
Jc Market
08.2003 - 07.2015Read More
Seafood Manager/Cashier
Safeway
07.2000 - 08.2003Read More
Cook
Tenas Illahee Childcare
Read More
Chemeketa Community College
No Degree
Read More
Waldport High School
High School Diploma
Read More