Jodie Cline
Pueblo,CO
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Reds Alibi Lounge. Proven ability in beverage preparation and cash handling, complemented by strong multitasking and conflict resolution skills. Recognized for enhancing customer satisfaction and maintaining cleanliness standards in fast-paced environments. Experienced with handling cash transactions efficiently while ensuring high levels of customer satisfaction. Utilizes strong communication skills to resolve customer issues promptly. Knowledge of retail operations and maintaining clean, organized work area.
Overview
2016
2016
years of professional experience
Work History
Bartender
Reds Alibi Lounge
- Executed preparation and service of a wide range of cocktails and beverages to enhance customer experience.
- Ensured bar area remained clean and organized, supporting compliance with health regulations.
- Guided customers in choosing beverages to enhance dining satisfaction and ensure memorable experiences.
- Executed payment transactions to uphold financial accountability and enhance customer service.
- Coordinated efforts with kitchen staff to enhance service efficiency during high-demand periods.
Frontend Coordinator
TJMAX
Shoe Sales/cashier
Kohls Corp
2013 - 01.2016
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and returns.
- Maintained knowledge of current promotions and discounts.
- Operated cash register and handled monetary exchanges securely.
- Trained new cashiers on register operations and customer service protocols.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
Sales/Ladies Dept
Dillards Dept Store
01.2007 - 2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma - Basic/Record Keeping
CENTRALHIGH
Pueblo, CO06.1982
Skills
Customer service
Timeline
Sales/Ladies Dept
Dillards Dept Store
01.2007 - 2014
Bartender
Reds Alibi Lounge
Frontend Coordinator
TJMAX
Shoe Sales/cashier
Kohls Corp
2013 - 01.2016
High School Diploma - Basic/Record Keeping
CENTRALHIGH