Summary
Overview
Work History
Skills
Accomplishments
Hobbies
Additional Information
Timeline
Intern

Jodie Janke

Farmington,NY

Summary

Dynamic and results-oriented professional with extensive experience in administrative support and clerical duties, notably at Eastman Kodak Company. Excelled in optimizing workflow procedures, enhancing data accuracy, and improving service quality through strong organization and proofreading skills. Demonstrated exceptional phone etiquette and parent communication, significantly contributing to operational efficiency and client satisfaction.

Overview

35
35
years of professional experience

Work History

Committee on Special Education Secretary

Victor Central Schools
09.2016 - Current
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Processed student registrations and withdrawals.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed filing system, entered data and completed other clerical tasks.

Shift Supervisor, Rx

CVS Pharmacy
07.2014 - Current
  • Performed technical processes required to dispense medications to patients.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Receptionist

JD Chapman Agency
09.2012 - 09.2016
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Office Secretary

Eastman Kodak Company
02.1990 - 04.2012
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Skills

  • Parent Communication
  • IEP understanding
  • Scheduling appointments
  • Calendar Management
  • Strong Organization
  • Proofreading documents
  • Report Generation
  • Phone Etiquette
  • Meeting Coordination

Accomplishments

  • Used Microsoft Excel to develop CSE annual review and reevaluation tracking spreadsheets.
  • Achieved growing number of IEP's by completing over 300 with accuracy and efficiency for the 2023-24 school year for the 7-12 and Out of District.

Hobbies

Spending time with my family

Singing with Church Band and helping with nursery

Additional Information

I am a loyal, reliable and dependable worker. I take pride in my work and complete tasks on time. I have been working in the Jr. High for the past couple of years and have enjoyed feeling like part of the school district. I interact daily with teachers, students and administrators at the secondary level. I have worked and helped other clerical support personnel with training them in Frontline, specifically around our 504's from the Intermediate, Jr. High and Sr. High. I have stepped in and helped the Sr. High for 3 months while they did have anyone to help with the 504's during the 2023-24 school year.

Timeline

Committee on Special Education Secretary

Victor Central Schools
09.2016 - Current

Shift Supervisor, Rx

CVS Pharmacy
07.2014 - Current

Receptionist

JD Chapman Agency
09.2012 - 09.2016

Office Secretary

Eastman Kodak Company
02.1990 - 04.2012

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Jodie Janke