Amy Delorge
Bay City,MI
Summary
Experienced with managing detailed administrative tasks and supporting special education programs. Utilizes excellent organizational and communication skills to ensure smooth operations and compliance with regulations. Knowledge of best practices for maintaining accurate records and coordinating schedules, contributing to overall success of educational team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Special Education Secretary
Lincoln Park Public Schools
Lincoln Park, MI
07.2025 - Current
- Implemented digital tools to enhance information sharing across the school network.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Streamlined payroll processing by implementing automated systems for increased accuracy and efficiency.
- Led a team of payroll specialists, providing mentorship and training to enhance productivity and compliance.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
Secretary
Lincoln Park Public Schools
Lincoln Park, MI
08.2024 - 07.2025
- Managed schedules and coordinated appointments for faculty and administration.
- Streamlined communication between departments to enhance operational efficiency.
- Maintained accurate records of student attendance and academic performance data.
- Assisted in organizing school events and activities, ensuring smooth execution.
- Trained new staff on office procedures and software applications used in daily operations.
- Developed filing systems that improved document retrieval times and organization.
- Oversaw front office operations, prioritizing tasks to support administrative functions effectively.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Implemented new payroll software features, streamlining workflows and improving overall efficiency in payroll processing.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
Athletic Director Administrative Assistant
Trenton Public Schools
Trenton, MI
10.2023 - 08.2024
- Maintain and input Athletic Payroll into SMART
- Maintain and administer all Officials Payroll in Arbiter Pay
- Coordinate Transportation for 57 Teams away games.
- Make sure daily schedules are correct.
- Work with MHSAA to make sure playoffs are scheduled.
- Create Requisitions within SMART to get Athletic Invoices paid.
- Submit Purchase orders once approved to Accounts receivable for payment.
- Manage Google docs for athletic department
- Create groups within MISTAR for each team
- Manage and Operate GoFans
- Manage and Operate Arbiter
- Creates meetings seasonal for coaches
- Creates Coaches contact list
- Manages all Athletic Event workers
- Does all ordering for Concession Stands
- Manages all Sports Camp Accounts through SMART.
- Responding to emails throughout the day/night.
- Oversaw budgeting and financial planning for athletic department, ensuring resource allocation aligns with strategic goals.
- Streamlined communication processes between administration, coaches, and parents to enhance program transparency and effectiveness.
- Evaluated athletic facilities' conditions, coordinating maintenance schedules to ensure safe environments for athletes.
- Arranged transportation for athletes to participate in away games, tournaments and other events.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Maintained accurate records of athlete eligibility requirements, ensuring compliance with state regulations at all times.
- Managed budgets effectively, ensuring appropriate allocation of resources for all teams and programs.
- Boosted fundraising efforts for athletic department through targeted campaigns and community partnerships.
Health Aide
Trenton Public Schools
03.2021 - 10.2023
- Administer First Aid to injured students
- Distribute Prescribed medication to students on a daily basis
- Send weekly illness to the county health department
- Be available for any students if not feeling well or just need a mental break.
- Diabetic Care
- Respond to seizure needs
- Maintained CPR & First Aid Records for staff.
Associate Supervisor
Michigan Medicine, Ann Arbor
Ann Arbor
04.2014 - 03.2021
- Managed 20 people payroll & Schedule
- Made sure daily that each staff member was following Michigan Medicine guidelines & Procedures.
- Executed Floor Evaluations on Employees
- Administered Discipline Letters when necessary
- Held Staff accountable for professional behavior and interactions with patients
- Managed and organized marketing efforts and clinic events
- Understood and assisted patients with self pay workflow
- Was the direct contact in the clinic for MiChart (electronic medical records)
- Work with other clinic supervisors to help with staffing
- Held monthly meetings to support and understand concerns.
Education
High School -
Gabriel Richard High School
Riverview, MI05-1998
Skills
- Phone etiquette
- Scheduling appointments
- Parent communication
- Student support
- File management
- Calendar management
- Report preparation
- Written communication
- Policy enforcement
- File maintenance
- Attendance tracking
- Student recordkeeping
- Meeting coordination
- Student supervision
- Red Rover Payroll Trained
Certification
- Certified Medicine Distribution, Wayne RESA - 2025
Timeline
Special Education Secretary
Lincoln Park Public Schools
07.2025 - Current
Secretary
Lincoln Park Public Schools
08.2024 - 07.2025
Athletic Director Administrative Assistant
Trenton Public Schools
10.2023 - 08.2024
Health Aide
Trenton Public Schools
03.2021 - 10.2023
Associate Supervisor
Michigan Medicine, Ann Arbor
04.2014 - 03.2021
High School -
Gabriel Richard High School