Jodie T Talley
Gibsonton,FL
Summary
Seasoned RN with a robust background in community case management and a proven track record of exceeding 95% accuracy in HEDIS compliance at Healthcare Support Staffing-Centene Corporation. Expert in clinical judgment and enthusiastic caregiving, adept at disease management and delivering culturally-sensitive care. Demonstrates exceptional skill in health and wellness, underpinned by a strong commitment to patient advocacy and education.
Overview
31
31
years of professional experience
1
1
Certification
Work History
RN Community Case Manger
ChenMed- Dedicated Senior
08.2023 - 05.2024
- Worked closely with physicians, surgeons, and nursing staff as part of unit team
- Coordinated discharge planning services by communicating with case managers social workers home health agencies rehabilitation facilities skilled nursing facilities primary care providers
- Documented all patient care activities in electronic health records accurately and timely
- Initiated emergency interventions in response to sudden changes in patient condition or acute medical emergencies
- Facilitated patient-family conferences by mediating conflicts clarifying misunderstandings providing information about available resources options for care
- Developed nursing care plans based on diagnoses, desired outcomes, and evidence-based practices
- Educated patients and families about disease processes, self-care techniques, medications, discharge instructions, and follow-up care
Remote-RN HEDIS Medical Record Reviewer
Healthcare Support Staffing-Centene Corporation
12.2022 - 05.2023
- Reviewed medical records for HEDIS compliance
- Maintained >95% accuracy of charts reviewed and participated in over-read projects
RN Case Manager Long Term Care Hospice
Empath Health-Tidewell Hospice
05.2022 - 10.2022
- Case manager for long term care facility residents with Hospice services
- Collaboration with facilities and families to provide end of life care for patients
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Educated patients and families on available community resources, facilitating access to necessary support services.
RN Case Manager-Practice Performance Consultant -Quality/HEDIS
United Healthgroup
12.2017 - 05.2022
- Collaborated with Physicians and members to assist with completion of preventative screening and HEDIS gap closure
- Telephonic case management for Medicare Advantage members
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
RN Case Manager
Humana
07.2011 - 11.2017
- Telephonic Care management and disease education, goal setting and assessment of Medicare population with chronic conditions
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
RN Endoscopy and Pain Management
Florida Medical Clinic
04.2005 - 07.2011
- Worked as RN in an outpatient setting
- Skilled in Pre-op, Post-op and circulating position for endoscopy and pain management procedures
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Endoscopy
Suncoast Medical Clinic
04.2003 - 04.2005
- Worked in an Outpatient endoscopy center in Pre-op, Post-op and circulating positions
- Enhanced patient safety during endoscopic procedures by diligently monitoring vital signs and promptly addressing any concerns.
- Promoted patient comfort during endoscopic procedures through effective pain management strategies and empathetic communication.
RN Home Health
Lifeline Home Health
09.1999 - 03.2000
- Home health admissions and skilled visits for home-bound patients
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Case manager
Olsten Home Health
04.1996 - 05.1997
- Home health case manager, Admissions and skilled visits as well as supervisory visits for HHA's
RN
Integrated Health Services
04.1995 - 04.1996
- Patient care in Sub-acute unit and relief supervisory position
RN
Memorial Hospital
12.1992 - 04.1995
- Staff RN and relief supervisor on Oncology and Infectious Disease Units
Education
Associate of Science-RN Degree -
St. Petersburg College
St. Petersburg, FL01.1992
Associate of Arts Degree -
Santa Fe Community College
Gainesville, FL01.1989
Skills
- Computerized charting
- Disease Management programs
- Community health
- Discharge coordination
- Diabetes management
- Hospice and palliative care
- Community advocacy
- Quality improvement
Certification
- Certified Case Management-CCM, 2019
- Multistate RN, RN2684322, 04/30/24
Timeline
RN Community Case Manger
ChenMed- Dedicated Senior
08.2023 - 05.2024
Remote-RN HEDIS Medical Record Reviewer
Healthcare Support Staffing-Centene Corporation
12.2022 - 05.2023
RN Case Manager Long Term Care Hospice
Empath Health-Tidewell Hospice
05.2022 - 10.2022
RN Case Manager-Practice Performance Consultant -Quality/HEDIS
United Healthgroup
12.2017 - 05.2022
RN Case Manager
Humana
07.2011 - 11.2017
RN Endoscopy and Pain Management
Florida Medical Clinic
04.2005 - 07.2011
RN Endoscopy
Suncoast Medical Clinic
04.2003 - 04.2005
RN Home Health
Lifeline Home Health
09.1999 - 03.2000
RN Case manager
Olsten Home Health
04.1996 - 05.1997
RN
Integrated Health Services
04.1995 - 04.1996
RN
Memorial Hospital
12.1992 - 04.1995
Associate of Arts Degree -
Santa Fe Community College
Associate of Science-RN Degree -
St. Petersburg College
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