Jodilynn Steele
City of Gadsden
Gadsden
9
years of professional experience
Detail-oriented professional with expertise in project coordination, customer service, and process improvement. Proven ability to enhance team productivity and streamline operations, driving successful project outcomes.
Work History
Transit Coordinator & Finance Operator
1 Year 1 Month- Managed scheduling and logistics for city meetings and initiatives.
- Collaborated with departments to streamline communication and project execution.
- Coordinated community events to enhance public engagement and participation.
- Assisted in developing promotional materials for city programs and services.
- Led team initiatives and planning for the Gadsden Etowah Metropolitan Planning Organization.
- Supported budget tracking and resource allocation for various projects.
- Facilitated training sessions for new staff on operational procedures.
- Monitored project timelines to ensure adherence to deadlines and deliverables.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Provided backup to front desk to step in to assist with various tasks whenever the employee was absent or at lunch.
Communications Operations Officer
6 Months- Managed daily operations to ensure timely service delivery and customer satisfaction.
- Coordinated scheduling of septic system maintenance and inspections with field technicians.
- Assisted in training new staff on safety protocols and operational procedures.
- Monitored inventory levels and ordered supplies to maintain efficient workflow.
- Implemented process improvements that enhanced service efficiency and reduced downtime.
- Developed reports on operational performance to identify areas for improvement.
- Collaborated with team members to streamline communication between office and field operations.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Enhanced productivity through developing and implementing effective standard operating procedures.
- Increased response to unit reports and challenged management to quickly respond to and act on reports.
- Championed change management initiatives aligning staff attitudes and behaviors with organizational goals.
- Contributed to business development efforts to drive revenue and meet corporate objectives.
- Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
- Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
- Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
Census Enumerator
5 Months- Conducted in-person interviews to collect accurate demographic data from residents.
- Utilized electronic data collection tools to ensure efficient and reliable information gathering.
- Verified responses for consistency and accuracy, addressing discrepancies promptly.
- Educated community members on the importance of census participation and data confidentiality.
- Collaborated with team members to strategize outreach efforts in underserved areas.
- Managed time effectively to complete assigned routes within designated deadlines.
- Documented field observations and feedback to enhance future census operations.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
- Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
- Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
- Improved data accuracy by diligently collecting and recording census information from households.
Substitute Teacher, K-12
1 Year 9 Months- Adapted instructional strategies to meet diverse learning needs of students.
- Managed classroom behavior effectively, promoting a positive learning environment.
- Collaborated with full-time teachers to support student progress and engagement.
- Implemented lesson plans to ensure curriculum alignment across various subjects.
- Facilitated small group activities to enhance peer collaboration and participation.
- Utilized educational technology tools to enrich the learning experience for students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Education
Bachelor of Science - Psychology
Skills
Project coordination
Data entry
Schedule coordination
Document management
Record Keeping
MS office
Office software
Customer service
Compliance management
Multitasking and organization
Meeting management
Record Keeping
Report preparation
Relationship building
Timeline
Communications Operations Officer
AJ's Septic Services, LLC
09.2025 - 03.2026Read More
Transit Coordinator & Finance Operator
City of Gadsden
07.2025 - CurrentRead More
Census Enumerator
U.S. Government
08.2020 - 01.2021Read More
Substitute Teacher, K-12
Etowah County Board Of Education
08.2017 - 05.2019Read More
American Public University
Bachelor of Science from Psychology
Read More