JODON SMILEY
Marietta,GA
Summary
Results-driven Operations and Project Management Professional with over 15 years of leadership experience in logistics and operations. Skilled in leading teams and enhancing operational efficiency in fast-paced environments. Recipient of multiple FedEx performance awards for outstanding customer service.
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Field Operations Manager
Stovall & Co. Nursery
Marietta, GA
01.2026 - Current
- Led daily field operations, coordinating a small team to ensure smooth workflow
- Oversaw receiving, unloading, staging, and organization of plant and tree inventory to maintain optimal stock levels
- Coordinate customer orders and ensure materials are prepared accurately and efficiently
- Managed inventory layout according to seasonal demand and operational needs to maximize space utilization
- Operate and coordinate equipment for material handling, grading, and site preparation
OPERATIONS MANAGER
FedEx Ground
Kennesaw, GA
12.2023 - 01.2026
- Awarded four Bravo Zulu Awards for achieving the strongest operational performance metrics recorded by any manager over a six month period.
- Received Manager of the Month after rerouting trailers ahead of the holiday peak, helping ensure on time arrivals to destination facilities.
- Led a team of approximately 15 employees while managing staffing, trailer loading, safety, and productivity.
SENIOR OPERATIONS ADMINISTRATOR
FedEx Ground
Kennesaw, GA
06.2021 - 12.2023
- Processed damaged shipments and researched missing freight, ensuring compliance with hazardous materials documentation.
- Earned the Purple Promise Award by repairing and repacking damaged shipments to help customers receive their packages on time.
- Coordinated FedEx Ground route dispatch and driver communication
- Reviewed shipment tracking and delivery exception reports
- Updated dock schedules and daily operations logs
PACKAGE HANDLER
FedEx Ground
Kennesaw, GA
12.2020 - 05.2021
- Loaded and unloaded trailers, meeting productivity goals to ensure timely dispatch.
- Achieved recognition in Orange You Safe initiative
- Award for training new hires on safe work practices and maintaining an injury free work area.
OWNER
Blackstone Landscape Group
Dallas, GA
01.2010 - 10.2020
- Own and operate a landscaping company serving commercial and residential clients.
- Managed 40 - 70 clients annually, overseeing estimating, scheduling, billing, irrigation, hardscape installation, mowing, grading, and crew leadership to ensure service quality and client satisfaction.
- Coordinated material purchases, deliveries, and routes to optimize project timelines and resource allocation.
- Handled payroll and employee training to maintain team performance and ensure compliance with company standards.
Education
Bachelor of Science - Organizational Leadership
Purdue University
West Lafayette, IN 08.2023 - 05.2025
Skills
- Operations Management
- Project Management
- Landscape Project Management
- Inventory Management
- Irrigation System Management
- Site Development Coordination
- Team Leadership
- Customer Relations
- Microsoft Office
Timeline
Field Operations Manager
Stovall & Co. Nursery
01.2026 - Current
OPERATIONS MANAGER
FedEx Ground
12.2023 - 01.2026
Bachelor of Science - Organizational Leadership
Purdue University
08.2023 - 05.2025
SENIOR OPERATIONS ADMINISTRATOR
FedEx Ground
06.2021 - 12.2023
PACKAGE HANDLER
FedEx Ground
12.2020 - 05.2021
OWNER
Blackstone Landscape Group
01.2010 - 10.2020