Jody Baker
Huntsville,TX
Summary
Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities.
Overview
34
34
years of professional experience
Work History
Correctional Officer Captain
Texas Department Of Criminal Justice
Hun, TX
11.2012 - 03.2024
- Monitored inmate behavior and enforced institution rules, regulations, and procedures.
- Directed and coordinated the activities of subordinate officers in a correctional facility.
- Resolved conflicts between inmates or staff members in order to ensure a safe environment.
- Educated incoming officers on their duties and responsibilities as part of orientation.
- Interviewed new employees during the hiring process to determine qualifications.
- Ensured compliance with safety standards by inspecting equipment and facilities.
- Investigated complaints from visitors concerning treatment received from correctional personnel.
- Organized meetings with supervisors from other corrections facilities regarding best practices.
- Prepared reports that documented disciplinary actions taken against inmates.
- Coordinated transportation arrangements for transferring prisoners between institutions.
- Provided guidance to staff on proper techniques for dealing with inmates.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Diffused disruptive behavior by verbal interventions.
- Communicated information regarding security, safety and operations through chain of command.
- Conducted urinalysis tests on staff and inmates to test for illicit drugs.
- Prepared written reports concerning inmate's misconduct.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Supervised and made cell assignments.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Promoted safety, order, and functionality of facility.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Conducted fire, safety and sanitation inspections.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted scheduled headcounts to verify presence of prisoners.
- Settled disputes between inmates.
Maintenance Manager
First Presbyterian Church Of Atlanta
Las Vegas, NV
02.2003 - 11.2012
- Developed preventive maintenance procedures for all machines used in production.
- Scheduled routine inspections of all areas within facility premises.
- Prepared reports detailing the status of all jobs being handled by the department.
- Drafted budgets for maintenance operations and monitored expenditures.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Assigned duties to workers according to their skillsets.
- Resolved conflicts among employees in the maintenance department.
- Ensured compliance with safety regulations and standards.
- Performed troubleshooting on malfunctioning systems when necessary.
- Reviewed completed work orders to ensure quality control measures are followed.
- Managed the maintenance staff and their daily activities.
- Maintained records of repairs, service requests, costs.
- Established a system to track inventory of spare parts, tools and supplies.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Coordinated with vendors to purchase replacement parts as needed.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Diagnosed and repaired mechanical issues according to industry standards.
- Implemented improved training procedures to better develop new personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Correctional Officer Captain
Texas Department Criminal Justice
Huntsville, TX
03.1990 - 02.2003
- Participated in educational programs designed to enhance knowledge about criminal justice system processes.
- Oversaw booking process for new arrivals into the facility; ensured all paperwork was completed correctly.
- Participated in meetings with senior management team to discuss long-term goals and objectives.
- Conducted training sessions for newly hired officers on topics such as use of force, prisoner rights.
- Resolved conflicts between inmates using mediation techniques when possible.
- Investigated complaints from inmates regarding harassment or mistreatment by staff members; addressed grievances appropriately.
- Assisted in investigations of incidents involving inmates or staff members; documented findings in reports.
- Intervened during crisis situations utilizing de-escalation tactics; called for backup assistance as needed.
- Maintained records of inmate movement within the facility; tracked inmate locations at all times.
- Monitored compliance with departmental policies, procedures and regulations.
- Inspected buildings for contraband or other prohibited items; conducted searches as necessary.
- Ensured proper operation of security systems including alarm systems, surveillance cameras, access control systems and emergency communication equipment.
- Developed strategies to maintain safety and security in the facility.
- Conducted reviews of inmate disciplinary cases and recommended appropriate sanctions to the Warden.
- Supervised visitation and checked visitors for proper identification and contraband.
- Searched building and grounds, living quarters and work areas for contraband.
- Communicated information regarding security, safety and operations through chain of command.
- Prepared written reports concerning inmate's misconduct.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Conducted urinalysis tests on staff and inmates to test for illicit drugs.
- Diffused disruptive behavior by verbal interventions.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Supervised and made cell assignments.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Settled disputes between inmates.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- Conducted fire, safety and sanitation inspections.
- Promoted safety, order, and functionality of facility.
Education
Bachelor of Science - Human Services/ Criminal Justice
Wayland Baptist University
Plainview, TX12-2000
Skills
- Policy Enforcement
- Personnel Management
- Incident Reporting
- Surveillance monitoring
- De-Escalation Techniques
- Verbal Communication
- Administration
- Officer Training
Timeline
Correctional Officer Captain
Texas Department Of Criminal Justice
11.2012 - 03.2024
Maintenance Manager
First Presbyterian Church Of Atlanta
02.2003 - 11.2012
Correctional Officer Captain
Texas Department Criminal Justice
03.1990 - 02.2003
Bachelor of Science - Human Services/ Criminal Justice
Wayland Baptist University
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