Jody Barnett
Roseville,CA
Summary
Customer-focused receptionist and host with experience in appointment scheduling, multi-line phone systems, and guest relations. Known for strong organization, clear communication, and smooth front-desk operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Santa Cruz Volkswagen
Santa Cruz, CA
11.2025 - 04.2026
- Answered multi-line phone system and routed calls accordingly.
- Scheduled service appointments.
- Processed incoming messages and relayed information to service advisors promptly.
- Processed cash and credit card payments.
Lead Hostess/Room Service Attendant
Sanderling's Restaurant
Aptos, CA
04.2025 - 01.2026
- Greeted guests promptly, managed reservations, and directed seating to maintain smooth dining room flow.
- Coordinated waitlist assignments and adjusted table rotation to balance server workload.
- Managed special events coordination with resort Concierge ensuring seamless execution from initial inquiry through event completion.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Trained new hosts on greeting standards, reservation procedures, and front-of-house expectations.
- Took to-go orders and room service orders; delivered room service ensuring proper set-up of in-room dining table.
- Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
Receptionist
Rana Dental
Roseville, CA
03.2022 - 01.2023
- Answered multi-line phone system and scheduled patient appointments.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Verified insurance and posted all information to patient records.
Skills
- Professional telephone etiquette
- Detailed document management
- Strong organization skills
- Focus on Customer relations
- Accurate appointment scheduling to maximize productivity
- Excellent verbal and written communication
Accomplishments
- Ability to maintain a pleasant attitude under pressure.
- Customer oriented with a strong desire to meet all customer's needs with kindness and respect.
- Empathetic and warm personality.
- Active listener with the ability to read both verbal and nonverbal cues.
Timeline
Receptionist
Santa Cruz Volkswagen
11.2025 - 04.2026
Lead Hostess/Room Service Attendant
Sanderling's Restaurant
04.2025 - 01.2026
Receptionist
Rana Dental
03.2022 - 01.2023